Greatly disappointed! This item was set for delivery yesterday. I received a text message stating it would arrive in 30 minutes. 2 hours later it had not arrived. I called customer service and was told the truck broke down but I would receive the item the next day on the 1st route 7am to 11am. I had not received and information for the delivery so I called customer service and was told I would not receive the item until 5 days later. I am beyond understanding WHY my item has to be delayed 5 days when it was 30 minutes to arrival time yesterday!

We bought the 12x24 version a few months ago and with only one hiccup of missing boards, which were promptly sent out to us, this went up so smoothly and is absolutely beautiful! Only suggestion is to make sure you use washers with all of the screws or you will have leaks! Overall, we were so happy with it, that when we saw the smaller version, we bought it to place our grill and smoker under and it's fantastic!! The quality and craftsmanship of the material is top notch! Highly recommend if you want to add outdoor living space!!

Bought this gazebo back in April and I'm satisfied, overall. The color has faded quicker than expected, but I get a lot of sun in my backyard so it's understandable. Putting it together wasn't terrible, it took me a couple of days to get it all together. When the larger pieces start to come together, I recommend having several pairs of helping hands. I mainly used the written instructions, but the instruction on the app also came in handy. I did tighten a few of the bolts earlier this week, and it seems that some of the lumber has become rather brittle. I'm noticing a few cracks in the posts, as well. Nothing overly concerning as of now, but I hope it doesn't get worse. It's a great addition to the backyard, and I love the flat, sloped roof design over a gabled roof. Hopefully it lasts for many years to come!

I've had an excellent experience with the Backyard Discovery Saxony Grill Gazebo. The cedar construction is sturdy, attractive, and looks great on my patio. It provides plenty of shade while grilling and does a great job keeping the rain off, so I can cook comfortably in almost any weather. The assembly takes some time, but all the parts are well labeled and the instructions are easy to follow. Once it's anchored, the gazebo feels very solid. I also like the built-in shelves and hooks—they keep my grilling tools organized and within reach. Overall, this gazebo has completely transformed my outdoor cooking area. It looks like a premium product, is built with quality materials, and has become the centerpiece of my backyard. If you're looking for a durable, great-looking grill gazebo that's worth the investment, I highly recommend the Backyard Discovery Saxony.

We bought the Saxony XL Grill Gazebo in July and due to vacations and other projects finally got it assembled and water sealed. It turned out beautiful and we are still trying to decide what lights we might want to add. It really adds character to our small space. As you can see in the picture we had to make some modifications due to the fact we Muslims have measured wrong somewhere. We had to put the little side bars inside but it still looks great and it works for us. Theo whole gazebo is very solid and I couldn't ask fo ag better plan. We loved the way everything was clearly labeled and in separate packages. A1 craftsmanship and planning. Thank you Backyarddiscovery.com.

I bought this gazebo 3 months ago. I absolutely love it!!! It keeps us out of the summer sun and the rain. The size is big enough that we have 2 matching patio tables under it for entertaining a crowd. We hung a 72 bulb string of solar lights all around the outside of all 4 sides and on every roof beam underneath for night time use. We did coat it with a clear waterproof and UV proof coating as recommended in the owners manual, to protect it from water damage and turning gray. Cedar will turn gray and weathered looking if not protected. I would highly recommend purchasing this gazebo! You will live it!!

Loving this gazebo! Perfect for our patio area. Assembled in 12 hours by two experienced carpenters in who had no experience with this type of project

This gazebo is very strong and easy to build. My husband and cousin built this over the course of two days. The instructions were easy to read and understand but they could use some extra stamping on the pieces for which way is up. They did struggle with the trusses but eventually figured it out. Overall a wonderful gazebo and we couldn’t be more happy with it.

Overall this was an ok install. Much easier to do than if I would have bought all the materials and built it myself. The steps were clear, BUT there were occasions where I did some things incorrectly that I then needed to redo. My list of things I would call out for someone else putting this together: 1. The instructions are written with the front being the taller end. In my case I wanted to have the front be the shorter end. With smaller things, pivoting the item works well, but something of this size and weight I needed to build right to left and reverse terms like "FRONT" and "BACK" 2. When putting the rafters in, some pieces have angled ends and needed to go in a certain direction to fit. 3. There are extra screws, bolts, nuts, etc.. in case you mess something up. 4. If you're anchoring into concrete, a hammer drill is your friend. 5. If you're placing it next to something, account for space to use a drill. It was tight at times to fit a drill in and to access the back of the roof for the edging where we placed it. 6. It comes in a lot of boxes that are heavy, especially the roofing. It took me and one other person about 4 half days to build, and 15 minutes or so at night organizing what bolts we would need for the next day so we could move quicker.

Purchased the 20x12 kingsport carport and ended up enjoying it so much that two years later I purchased the 24x12 arcadia gazebo. Besides the enjoyment in general they are actually sturdy enough for the Pennsylvania mountains wind and snow…and look cool in the process lol.