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Customer reviews for Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Arcadia Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars
609 ratings609 reviews
  1. 5 stars91% (552)
  2. 4 stars7% (40)
  3. 3 stars1% (9)
  4. 2 stars0% (2)
  5. 1 star1% (6)

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Showing 161-170 of 609 reviews
Nov 6, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Met our expectations and needs

[This review was collected as part of a promotion.] We wanted a lean-to style gazebo to protect our cob oven and have extra room for other outdoor cooking. After pricing out materials to build one from scratch, we found it would have cost close to what we'd spend on the Saxony XL, not to mention take us longer to build without a kit, so we decided to go with this one from Backyard Discovery. We're really happy with the results. We did find out the hard way that it's best to actually follow the instructions to a T rather than assume things and "freelance," so we had to undo things a couple of times and read the instructions more carefully, but all worked out in the end. My husband and I were able to build the gazebo, including lifting the roof into place, without additional help. One roof panel was missing -- which we didn't discover until we actually opened that box when we were ready to put the panels on -- but the missing piece was shipped out to us at no cost and arrived within a few days. The only downside was that the single sheet of metal roofing wasn't braced or padded in the box, and it arrived bent. But we used it as it was, and you can't really see the bend. Overall, we're really happy with the gazebo and the customer service.

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Nov 13, 2023
Reviewer name: Daffybaf
5 out of 5 stars
5 out of 5 stars review

Great patio addition

I purchased this so I have some protection from the weather in northern New York. I grill all year round snd thus will be great. I am adding a back wall for more wind/snow protection as well as lights for night grilling. Good addition to our 10x14 Cordova gazebo.

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Oct 6, 2024
Reviewer name: Ash413
5 out of 5 stars
5 out of 5 stars review

We love our gazebo

This product is great. The gazebo was very easy to assemble with 2 people, with the exception of 2 steps where we did need a third person to help. My husband describes it as putting together a giant lego set. We sealed all the wood prior to assembly which I would recommend. We love this gazebo. It was a great purchase.

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Apr 12, 2025
Reviewer name: Ross
5 out of 5 stars
5 out of 5 stars review

Well planned and executed product

Perfect addition to the deck! All the components were well thought out and easy to install. Everything was well packaged, and all parts were clearly identified either stamped on the end of the wooden components or in well numbered parts bags that matched the instructions to a tee. The Bilt app makes installation a snap, as you can clearly see all parts from any angle to ensure you have the right part and that you have it aligned correctly. Love that it is made from cedar. Should stand up longer to the elements and light enough to be installed on my deck.

Review from BILT
Helpful?32PKGMOJDABN13593450559
Nov 28, 2023
Reviewer name: Bdurr2324
5 out of 5 stars
5 out of 5 stars review

Everything I hoped for!

[This review was collected as part of a promotion.] This covered patio was absolutely amazing! It was very easy to put together, took a few days but it was well worth it! Instructions were so easy to follow! This is everything we could have asked for!

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Nov 10, 2024
Reviewer name: Mel2024
5 out of 5 stars
5 out of 5 stars review

Saxony XL Gazebo Grill

This Gazebo was the perfect t solution for a tight patio space and western sun exposure. Cooled of the area in the late afternoon and evening to make the patio enjoyable to sit outside. Quality materials and we hired the recommended third-party installed through Backyard Discovery. They were professional and did an excellent job.

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Jan 25, 2025
Reviewer name: ewat
5 out of 5 stars
5 out of 5 stars review

This thing is awesome

Not only does it look great but it’s a perfect size. I had been on the fence about buying for awhile because of the price but I’m glad I finally did. It is very heavy and the materials are quality. The shipment and packaging were well done. It is definitely a 2 person build, so plan accordingly. It took my father-in-law and I about 4 hours to assemble (and we are both pretty handy).

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Nov 17, 2023
Reviewer name: NavyGravy
5 out of 5 stars
5 out of 5 stars review

I love this thing. Beautiful design. Easy to build

[This review was collected as part of a promotion.] We got this earlier this summer and I have been customizing it ever since. It is stout and so well designed. The wood is very clear and no knots really. It was very easy to put together. Honestly I could have made my own but it would have cost more, and would have taken forever to design and run back and forth to the hardware store for this and that. This was the way to go.

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Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Oct 29, 2024
Reviewer name: G Money
5 out of 5 stars
5 out of 5 stars review

Nice Grille Gazebo / Backyard Shelter

The Saxony Grill Gazebo is a very solid structure that is well engineered. My assembly time took longer than others, but I painted the components as I assembled them. We are very happy with the results. On our assembly I flipped the left side shelf around so it faces inward so I can walk around it. I installed solar string lights as I'm not close to power.

Review from backyarddiscovery.com
Helpful?32PKGMOJDABN13593450559
Aug 14, 2024
Reviewer name: DMOE
3 out of 5 stars
3 out of 5 stars review

Love the product but assembly was a nightmare!

I paid for assembly with my purchase thru Sam's Club. They use a company called Out of the Box Installation and that was the beginning of my nightmare. Twice, their tech did not show up for the appointment because he said they sent him to another "job" instead. The tech finally came out after a whole bunch of back & forth with me and Out of the Box. It was so much trouble that I don't have the time to list here. Bottom line - the Arcadia 9.5x12 gazebo looks great once up. I do wish it had a drip edge or gutter for the rain. If you pay for assembly thru Sam's, please ask for a different company to assemble. The reviews for Out of the Box Assembly are terrible & you better believe every single word!! If I could give them a thousand negative stars, I would. I wouldn't even want them to tie my shoe! Sam's Club & Backyard Discovery needs to stop using them immediately!!!

Helpful?32PKGMOJDABN13593450559
reply from BYDSales

We are terribly sorry to hear this about your experience with our partnered team. If you have any concerns or questions, please contact our team directly at 800.856.4445 so we can get this information to the correct person.