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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box

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Oct 26, 2016
Sarah79
2 out of 5 stars review

What happened to the classic boxes!!!

I love Kleenex tissues. For as long as I can remember the classic boxes have been a great item to blend into our homes. I did a double take when shopping for them and thought generic boxes were in there place, the designs look cheap and tacky. I used the the grey, blue, brown, and newer turquoise in rooms they easily blended into. I purchased another brand in place that had more appealing designs. I will continue to buy the other brand as long as Kleenex keeps the outdated looking designs. I was even disappointed in the new Kleenex lotion boxes. Please bring back the original classic boxes!!!

Review from kleenex.com
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reply from kl

Thank you for contacting us about Kleenex facial tissue, Sarah. We regret that some of our loyal customers will be disappointed and apologize for any inconvenience. Occasionally, the Kleenex Brand will update the graphics to better align with today's design insights and stay up to date with current trends. Our intent is to provide new, uplifting, and comforting graphics, designed to encourage you to share Kleenex care with those around you., while still providing the same dependable quality tissue you have grown to love. We hope you continue to put your faith in the Kleenex Brand that consumers have used and trusted for over 90 years. We greatly appreciate your feedback and will be sure to share it with our design team. To discuss further, please contact us directly by phone at: 800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!

Nov 18, 2017
Fussy
1 out of 5 stars review

Hideous Box Designs

I have always used Kleenex because it doesn't shred in the wash as other tissues do. Now I will have to switch because you have hired the most unqualified box designer who has created hideous designs with no cohesion around the box. Bye, Bye,, Kleenex

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Kleenex Brand

Thanks for lending your feedback about our designs. We change them often and encourage you to check back often to see our newest options! Thanks again and we appreciate you stopping by!

Apr 11, 2024
Not worth it
1 out of 5 stars review

They aren't cut apart

Kleenex stopped cutting the tissues apart. They are now only perforated like toilet paper. This started during the pandemic and you never switched back to cutting the tissues apart. It's impossible to grab one tissue at a time. Every single tissue sheet in the entire contents of the box is connected making the product a waste. The quality control of this makes your product undesirable to consumers. Guess the machinery used to perforate the tissues is cheaper than blades that actually cut the tissues apart. After 50 years of using Kleenex tissues exclusively I will never buy any variety again. I can't say I prefer Puffs but at least they cut the their tissues apart.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Social Media Team

This is disappointing to hear, and certainly not what we'd expect. Quality is important to us, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423w4Wo3 when you have a chance so that we can learn more and try to help. Thank you.

Dec 1, 2023
AngelaHope2
5 out of 5 stars review

Kleenex Trusted Care

[This review was collected as part of a promotion.] I received Kleenex Trusted Care tissues to try for simply leaving an honest review. Kleenex never fails to impress me! Ok not that the box design is super important but it is nice that it was pretty. The tissues were incredibly soft almost like a lotion is infused but without the damp feeling. I loved my sample and will continue to have a Kleenex home.

Review from Home Tester Club
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Mar 2, 2024
Baystate
1 out of 5 stars review

Annoyed and disappointed!

I buy Kleenex tissues exclusively. I am so disappointed in my latest bulk box purchase. The tissues feel cheap, rougher and thinner. The box is a major issue too. Removing the first tissue, the inner plastic lining becomes unglued  and is hanging loose. The tissues do not dispense one after another, but rather fall back into the box. This requires digging down to fish them out. I cannot believe this is the product you want with your name brand on it.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Social Media Team

We're disappointed to hear about this, because quality is very important to us. We can assure you this isn't what we'd expect, and we want to learn more and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423Xj9MN when you have a chance. Thank you.

Jul 30, 2023
bex8034
5 out of 5 stars review

Soft and strong!

[This review was collected as part of a promotion.] It's that time of year again - time to stock up on tissues for at home and at school. These Kleenex tissues are so soft and yet strong enough to hold up to anything! I love that they are always updating the box designs, sometimes it is nice to have a neutral box and other times I love having something bright and funky to show off!

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
Aug 3, 2023
FromtheValley9
5 out of 5 stars review

Soft. Very Soft.

[This review was collected as part of a promotion.] What can I say? Kleenex comes through again! You can't talk about tissue without mentioning Kleenex. My allergies are so bad this summer that my nose has been irritated from using toilet paper to clear it. This particular tissueIt is very soft, yet strong and absorbent. I love the the 2-play. The packaging and design is very appealing and appropriate for the season. Love it!

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
Nov 15, 2019
tonton_the_bonbon
5 out of 5 stars review

I really like this brand. The softness of it it up to par. It doesnt leave your nose feeling like you used sand paper. It holds up very well so you dont get any lottle booties on your hands when you blow that nose of yours. Its affordable. And easy to use

Review from influenster.com
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Jun 7, 2018
Anonymous
5 out of 5 stars review

I always get these just to have around the house, I keep one in the bedroom beside the bed and in the living room, I like the different designs on the box, makes it to where I can buy to blend in with my decor. a box can last a long time unless I get sick. they are strong and really soft on my nose, also use them for blotting lipstick and other makeup needs. 

Review from kleenex.com
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Jul 27, 2023
charityf7
5 out of 5 stars review

Strong & Reliable

[This review was collected as part of a promotion.] Kleenex are always a reliable product for everyday and when you're sick. They are strong and durable, no tear throughs. I like that the boxes have nice designs on them instead of something plain. It makes me feel good about having it out on a table instead of hiding it away.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344