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Customer reviews for Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box for
Kleenex Trusted Care Facial Tissues 12 boxes, 160 tissues/box
4.7 out of 5 stars
stars
13.1K ratings5,095 reviews
  1. 5 stars82% (10.8K)
  2. 4 stars10% (1,290)
  3. 3 stars4% (467)
  4. 2 stars2% (197)
  5. 1 star3% (360)

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Showing 2,271-2,280 of 5,095 reviews
Jul 11, 2025
Reviewer name: Ronh
4 out of 5 stars
4 out of 5 stars review

Folding problem

I found a recent box of Kleenex had the sheets misfolded.  I suspect that one of your machines had a setup problem. Still a good product, just an observation.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from social media team

We're sad to hear this, because quality is very important to us. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6429409FJ so that we can learn more and try to help. Thank you.

May 31, 2016
Reviewer name: Buzz ch
1 out of 5 stars
1 out of 5 stars review

kleenex-WHAT HAPPENED?????

I am senior citizen and use kleenex tissue for as long as I can remember but your change to product has changed my outlook on your kleenex-they stink. I will be buying another brand and good bye old friend-and on to something new!!

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Kleenex Brand

Hello. We are sorry to hear about your recent experience. An unpleasant odor should not be detected in Kleenex tissues and we would like to learn more. When you have a moment, please reach out to our Consumer Care Team by phone at 1-800-553-3639 (Monday through Friday, 8am - 4pm CT). Thank you.

Aug 6, 2019
Reviewer name: sabinaa1
5 out of 5 stars
5 out of 5 stars review

The best tissues out there!!! They are sooo soft and really feel amazing on the skin! In my house my family and I go through boxes of Kleenex like crazy! We all love them so much! Totally recommend them to everyone!

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
Apr 21, 2016
Reviewer name: Merrybp
4 out of 5 stars
4 out of 5 stars review

Tissues are very good!

I've been using Kleenex for over 60 years (I think). The tissues are great but the box colors are sometimes AWFUL!!! Please rethink this or post a survey for what people want.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Kleenex Brand

We appreciate your comments and will be sure to pass them along to our Kleenex tissues design team. Thank you.

Jan 7, 2017
Reviewer name: KatzenMama
1 out of 5 stars
1 out of 5 stars review

Blah!

New designs are cheap looking and boring. I have used one of the new designs and unfortunately al of the tissues in the box smelled like mildew. Unpleasant to smell that when blowing your nose.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Kleenex Brand Team

Thank you for your honest review! We are disappointed to hear about your recent experience, we want to assure you that our Kleenex facial tissues contain no fragrances or dyes and this type of smell you are describing is certainly unusual. When you have some time available, please contact our Consumer Care Team at https://www.kleenex.com/en-us/contact-us or at 800-553-3639, Monday through Friday, 8am – 4pm Central Time to learn more and see how we can help. Thank you again!

Dec 6, 2023
Reviewer name: Meghh7
5 out of 5 stars
5 out of 5 stars review

Best of its kind

[This review was collected as part of a promotion.] These are the softest tissues. A staple item in all homes, year round but especially during cold and flu season.

Review from Home Tester Club
Helpful?2DZOLPW0UJ5413593313344
May 9, 2024
Reviewer name: Jucat
1 out of 5 stars
1 out of 5 stars review

Disappointed

Agree with those who say that they are not cut apart. You need to go back to the drawing table on that one. And what happened to the pretty boxes we used to get? Now they are gaudy and definitely don't fit my decor! Cheaper or what????

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Social Media Team

We're disappointed to hear this, and can assure you that it's not what we'd expect. Quality is important to us, and we'd like to learn more and try to help. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6427j7gKJ when you have a minute. Thank you.

Dec 11, 2024
Reviewer name: Crab 1915
2 out of 5 stars
2 out of 5 stars review

Like tie the tissues

I have been buying kleenex for years . I will stop now because of the rectangle box. It is hard to get the kleenex out of the box when it gets about 1/2 empty. I am 80 hands dont work as well.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
Sep 29, 2014
Reviewer name: Tamar83
4 out of 5 stars
4 out of 5 stars review

cool touch tissue

Strong, soft and absorbent, Kleenex® Everyday Tissues have been giving a little extra care since 1924. I love the cool touch tissues, specially during cold season and allergy season. They are a great relief to a sore nose.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
Jul 26, 2023
Reviewer name: JThomas3495
3 out of 5 stars
3 out of 5 stars review

Kleenex Trusted Care Tissues

[This review was collected as part of a promotion.] These are pretty standard tissues and will get the job done, but in my personal opinion, Puffs Plus are softer than these are.

Review from kleenex.com
Helpful?2DZOLPW0UJ5413593313344
reply from Kleenex Brand

We're sad to hear this, because we always want you to be happy with our facial tissues. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: https://www.kleenex.com/en-us/contact-us so that we can learn more and try to help. Thank you.