We always want you to have a great experience with our facial tissues, so we're sad to hear this. Feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.

Hi Mel. This is not what we'd expect. Sometimes odors can be absorbed in tissues, but it's never the experience we want you to have with our products. Please know we take extensive measures at our manufacturing facilities and precautions are taken by those who ship, store, and sell our products to prevent this type of occurrence. Please give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) when you have a chance so that we can learn more and try to help. Thank you.