I have not had this generator for very long. The only thing I can state is with the cable designed to be used with generator the installation was very straight forward and went very easy. The most difficult piece was the cable was not very flexible in cold conditions. More will follow as generator gets used.

February 2021 in North Texas and record low temperatures with electrical providers unable to supply power reliably, all we had was our Generac 22kW to survive the -16ºF week. We have an 'all electric' house with no gas appliances. No fall back position except... There is no better sound than the auto startup of your lifeline. The instant switchover on release back to electrical supplier means no flicker or resetting clocks. The power supplied by our Generac is virtually the same as that supplied by your power company - true sine wave output means no fluorescent light flicker or refrigerator hum. All in all our Generac ran over 100 hours over the week and supplied us with a true lifeline. We could not have survived at home without it.

From the meeting with our Sales Rep to the field guys installing the unit to showing us the features and how to use the unit, everything was great. I hope I never have to use the generator, but it is comforting to know we will have power should a storm affect our area.

I proactively replaced a 15 yo Generac with a new one 2 1/2 years ago. The new 10kW model installed easily and has exercised weekly and been serviced annually without fail. We are in the middle of a pretty rough ice storm in Portland. 3 days into service the device quit. Repair folks say the main engine seal is shot and can't be immediately repaired. They went on to comment that the newer units just aren't the same quality. Pretty disappointing to have it fail in the time of need. As a much less important aside, the device also repeatedly drops internet connection.

We just upgraded to this 22KW with 200Amp transfer switch. The product is top notch and worth every penny. In fact, power was out last week and the Generac preformed as promised and kept us warm and powered up. Our local dealer is excellent as well and we're really happy with the installation and value. I wonder why we waited so long to install this...

This generator is perfect for us. Will power all of the major loads in our home. Most importantly, Bear Rock Electric did a fantastic job coordinating all of the external requirements (Permits, Inspections, and Propane contractor) so that the install was done in a day. We are very pleased with the system.

Our electric supplier has been unreliable for the 39 years that we have lived in our home. Finally decided to purchase an automatic generator. Have not had the chance to use it, since it was installed, but now have the peace of mind that if our electric does go off in the future, we have the generator to power our all electric home.

WE just installed the 22KW/999. The installation crew of 2 were great and had me going in a day. This is the 6th generator I purchased in the last 4 years, all 6 for different houses. They are are for my children's homes and one rental. No problems with any of them and great service.

My generator installation was completed today. Now I won't need to worry any more about a power failure that takes us out for days. No more feeding gasoline to a generator late at night in bad weather. I'm impressed with the customer interface and reliability measures.

I have neighbors that have the 22 KW full house generator. They are all very satisfied with performance during the last hurricane. The unit is much more quiet than other models. I purchased it from Generx Generators in Oldsmar FL. I have been very satisfied with their service and installation crews.