We thought about getting a generator for many years but it seemed like a lot of research and a lot of money. After 20 years we finally put one in last spring. It was a considerable investment but so far we are pleased. Ours comes on every Wednesday morning and does the trial automatically which gives us some confidence. We've only had a few brief electrical outages and it did come on as needed but wasn't needed for a long time. When a larger outage occurs I feel confident that it will work and that our home can be the gathering spot for those without electricity.

Although I have just had this unit installed a month or so ago, my wife and I are so happy of knowing that we will have power when there is an outage. The cool thing is that it is scheduled to run every 2 weeks for a few minutes. We have experienced this ‘run’ and it is very comforting to know we have a great solution in case of an outage. In addition, the noise level was outstanding!

This generator was purchased for a home in Belize and the sales and installation team were awesome. I have not had to use the generator but I have complete faith in the product and the installation. Was only disappointed the free Genarac pressure washer deal was not available in Belize. Thank you for a great product and a great team

We spent considerable time studying whole house standby generators before making our choice of a Generac. Our primary concern was reliability and we could find none better than our 22K unit. We live in a rural area and are subject to electrical power outages more frequently than most. Our system has started each and every time our power is interrupted and our essential home services are restored within seconds. This has included starts and power generation in snow conditions. The unit is quiet when running and difficult to hear unless near the windows and wall overlooking the set. Our unit is fueled by propane from a dedicated tank and both the tank and generator are easily concealed from front or side exposure by a low picket fence and shrubs. Access to the unit is secured by the set's internal lock yet access is quick and easy. Service areas are easily accessible. The control panel is informative and displays service requirements. The transfer panel is in keeping with panels normally found at home electrical service entrances. We would recommend anyone considering a whole house standby generator to look closely at Generac's offerings.

As you see from my ratings, I think very highly of this product. It's even quieter than I expected. I did have one minor matter that I had to deal with, and I called your toll-free number and worked with Josh, who was great in performance of his job. I gave a score of "good" for value for the price, and that was only because I'm not well versed in whole house generators. I expect that as time goes on, I'll be changing my tune to excellent after this generator saves me many bucks in future power outages.

This is a great "peace of mind". The power went in my area once for four days and I wished I got this generator back then. This unit powers the whole house with no effort. Runs on natural gas and is very quiet. The person who installed it is fantastic, he said he will service it once a year just to make sure its running the right way. I tried it out for a week, just running the generator and I was very happy with the performance. I have a lot of equipment for the physically challenged and really need all electrical sources to run properly. I don't want to be stuck with out power.

The product is excellent, Fiability Safety product The operation is easy The look is well The covert lock The installation its easy The installation its fast and easy Recommand the professional for installation. The recommended Generac !

Quick efficient installation, trim design, easy to contact installation contractor. This is a high quality product and we do hope it meets our needs should we loose our electricity, especially where we have a handicapped person who needs medicine refrigerated daily.

I am a little uncertain about the product for now. When they came to start it the motor would run fine but it would not generate any electricity. They now have to call the manufacturer and see what the problem is. They have installed a lot of these and say it is the first to do this. I hope it is something small. I believe once the get it working I will be pleased with it.

Our 22KW has been installed a few months and already run a bit over 60 hours so enough use cycles have been experienced to let me recommend this unit to anyone looking to protect their home or business from periodic, even frequent, power outages. The only points keeping me from providing an unreserved five star rating are these: The unit looks fine: functional and solid. It is loud! Focusing the noise away from your house/business should be a consideration in placement. (Probably many generators of this size and construction have similar issues but I am more aware now!) The whole house transfer switch is critical and buying this as part of the generator bundle is a great value. No matter who you choose to do the installation (from DIY to independent contractor to Generac Recommended), be aware a proper installation requires expensive wiring; potential ground excavation; and a very competent electrician comfortable in all aspects of electrical wiring; general contracting and local building codes. This too is something any generator/transfer switch install will require, but be very aware installation can be a SIGNIFICANT cost of the total project. Finally, I don't have the add on unit which allows internet alerts (I am considering this additional expense), but I think it would be very convenient. The unit functions with minimal maintenence and has smart diagnostics, but being alerted remotely would be a real plus. I think this functionality should be built into the unit in today's age at some marginal added cost. (Adding this to every unit should bring the cost down to almost nothing for the manufacturer.) Overall, very pleased with the unit, build, design and value. Were I to make a purchase again, I wouldn't hesitate to buy from Generac. (In my location and situation I would/should have done it sooner!) I actually overbought for my situation. My home would likely work fine on a 16 KW, but on advice from knowlegable friends, it is always better to "overbuy" and not tax the generator than risk running at 80-100% capacity on full normal load. There are also some benefits to certain units. Shop for your needs now and in the future. This should be a great long term investment in your piece of mind and your property. Good luck!