Before you buy a generator try to find the parts manual for it and then try to order a generic part. Good luck. My dog ate the auxiliary shutoff switch so now I've got a useless piece of crap sitting in my yard. One call from the "monitoring" company and then nothing. I tried calling back and they acted like I was irrational. My dog destroyed the cell antenna and literally destroyed the switch. I could easily replace both IF I COULD FIND PARTS.

This is my second purchase. The product works well once it gets going, but not all installers are particularly well trained and the setup configuration through the wireless and internet proved very tough. In fact, my second one still isnt up and running after a couple of weeks

I just had the generator installed since we have been having storms with power outages and it takes our electric company anywhere from 7-13 days to fix the problem. This is a god send to save our food, have heat and a/c and being able to do laundry. Without the generator it was always inconvenient.

we live in a rural area, and several times a year have power outages lasting 1-2 weeks, with one outage lasting 3 weeks! My portable generator was ok, but costs $30.00/day for gas, and I had to get up in the middle of the night to fill it up. Not to mention that if I was not home, my wife was unable to start it up, etc. No more! Within a few seconds of power-loss, everything is back to normal...my well, AC, furnace, everything! Awesome.

I live in Southern Ontario, Canada, where the winters can get chilly and snowstorms are frequent. With all the talk in the media ref massive Grid Outages, I decided to have this model installed. As I live alone, I have no problem powering my whole house, if required. I do have Natural Gas: Furnace, Hot Water tank, Fireplace and BBQ; the Genny also runs off of Natural Gas. The install team was friendly and very professional, and their work was neat and tidy. Although I have not had any outages yet, it does give me peace of mind...

Excellent System! During Hurricane Ida, we lost power on that Sunday afternoon, was restored Friday evening. System kicked on, was shut down daily to check oil, which it did not use a drop. Ran my house with no problems, even able to wash and dry clothes. Used double oven. My daughter and her son came over because they lost power as well, brought the food out her refrig and freezer to keep it from spoiling. One thing to note, system stayed relatively cool, unlike portable generators I have used in the past. So this unit should last a long time. Haven't got my gas bill yet, but I didn't have to go in search of gas or go out twice a day and fuel the unit, so that's a plus right there

We are very happy with our recent purchase of the 18KW Guardian compatible Wifi and it was just fantastic to hear for the first time the noise coming from outside in a matter of seconds after a recent power outage. No more worries for getting water in our basement, just peace of mind from now on. Plus, no more freezing in the winter, especially after experiencing up to 17 days without electricity.

I had the 22KW generator installed spring of 2018. Install went great through a local company Home Backup Systems LLC. Generator looks great and has many user friendly features. So far runs flawlessly. I look forward to many years of piece of mind, knowing my Generac generator will provide me power at all times.

Our electric supplier has been unreliable for the 39 years that we have lived in our home. Finally decided to purchase an automatic generator. Have not had the chance to use it, since it was installed, but now have the peace of mind that if our electric does go off in the future, we have the generator to power our all electric home.

We lose power a lot in our rural area that we reside. Kelly's Electrical Service, LLC is our local dealer in McBee S.C. and came quickly to install our Generac. We love our Guardian 22 KW home generator with mobile link. The generator is high quality and quiet when running. We are very HAPPY and will have peace of mind for years to come. Thank you Generac !!!