Shortly after the generator was installed, the power went out. I was just getting ready to leave for an important engagement, but my car was in the garage. I would not have been able to get out of the garage if not for the generator coming on and restoring power to the garage door opener. The power was out for almost 2 hours.

7 Year Warranty When we looked at purchasing a generator in March of this year we were told that if we purchased it we would get an additional seven year warranty with $695. The generator was delivered in September because of delays with Generac, which we understand, but now we are being told that because we didn't take delivery in the month that we purchased it that we cannot have the warranty because it was with a third party supplier. I don't think we should be penalized because Generac was unable to supply the generator in a timely manner. Would you please contact me and let me know why my purchase promise is not being honored?

Generator running on LP is a little loud, but performs well. I would like to see more features for the mobile link: Let me start off by saying, Mobile link is decent for a free application. There are so many things they could have done better though. All the functions on the Generator Control pad for number one. It's linked to my GEN, why can I not control any of the functions of it. Second and most important to me, what load is my generator running at? Can I add more? Now I have to go buy a separate digital load device to monitor. Over all I am happy with the GEN and APP/Software, just wish they would have put more thought into it. Overall Generator runs great with no issues and you definitely can not beat the 10 Year warranty they are offering right now!

Two year old generator. Controller failed last week while doing the recommended firmware update. Part is covered under warranty. Electrician diagnostic charge and installing the controller is not. Just had to fork out $250. for a two year old Generac 22k unit.

Kudos to all involved in our generator installation. From Mike who initially came to our home and got the ball rolling to Ann who kept us apprised of the process as things progressed then checked on us after the installation to Mike and AAron who actually installed the generator. Special thanks to Mike and Aaron who worked in very hot and humid conditions. We could not be happier with the ease of the process and the quality of all the individuals we interacted with. Thanks to all!!!

Our dealer,Findlay Generator Systems, carefully analyzed our needs with us and within a week our kw22 was installed and working. While we have not yet had a power outage, our Generac tests itself every Wednesday and it's comforting to know that, regardless whether we are home or away, the house essentially protects itself from harm. We should have bought one a long time ago!

we decided to go with a whole house back up. Only name that came to mind was Generac. installation went very well. and all aspects of the project went without a hitch. when the project was complete, there were no problems and the generator started right up. it is good to know we have a generac if we need to use it.

The installer for our generator was Metro Electric (Rick and crew) and they did a fantastic job. The quality of the work performed for the installation along with other electrical work was superb. The generator itself works very well and is incredibly quiet. We lost power within a week of installation so it has already been put to good use!

I looked at a lot of generators, and this one I was most impressed with. It has all the bells and whisles that I was looking for. With the 200A transfer box I didn't have to pick and choose witch breaker to use, it fires up the hole box. We had a 2 hour power outage last night and the generator started up around 20 seconds, and it was like the power didn't go off. Very happy!!! MM

The 24KW Guardian is a perfect match and will handle everything we have during an outage. We used Current Electrical Services (Lacey Springs, AL) for the purchase and install. They were the best price out of four Generac recommended companies. Mike Coons was very thorough when it came to explaining capabilities and answering questions. Patrick and his crew only took 5 hours to install the generator and transfer switch. They cleaned up before they left. The install looks great!