I had the unit installed less then a year ago. Installation team at Powerton/Lebanon were terrific. Everything worked good on test cycles but the unit had not been tested until just few days ago. The power went out due to a wind storm for a few days. The unit did EXACTLY as promised. I came home to find that it had started automatically and ran for 3 + days without any problems. We were able continue on with life as normal. I would highly recommend to anyone who is considering it.

I can't attest to it really working yet as we just had it installed today but all tests worked. My review is for Banks Construction! What a great team of people. They worked in inclement weather to get this in and we greatly appreciate their professionalism and great work!

The installation was easy while the company rewired my house and installed the genrator in a weeks time. It took longer to get the city inspection because gas and electric both had to be inspected with electric twice. The company that installed it spent time making sure I knew how to operate every aspect of the generator. It is on the same side of the house and I can sleep right through the weekly check. I sleep less than 10 from the unit. It solved the fear of my family being without power due weather or power delivery issues while at work. During the test run it ran all the major appliances without a problem. I got the 10 year extended warranty for free.

We just got our Generac 24kW whole house generator installed. The professional installers were great. The generator itself is sleek looking and ran smoothly during it first weekly test run. The maintenance is easy, the sound is quieter than a lot in our neighborhood. We feel so confident with our Generac generator.

After a rare deep snowstorm in our part of Texas where we lost power completely for 3 days, we knew it was (past) time to install a backup system. We called the Malek Service Company in College Station, Texas at the recommendation of a neighbor who had purchased one of their systems. I give this company my highest recommendation for prompt response to inquiry, prompt installation, great explanations about the operating procedures and features of the generator, and friendly and expert service personnel. The unit runs perfectly and can power our whole house. No more worries about power outages, freezer meltdowns, or freezing (or blistering) in-home temperatures. We could not be happier.

We purchased our new Generac 22KV generator with the knowledge that we were getting a leader in the industry of home back up generators. The crews worked all day and did a great installation. We haven't had a power outage yet but we fill confident that when we have one our generator will work wonderful!

I recently installed a 14kw Generac Guardian series generator for my back up needs so that its easier on my wife because im gone alot for work. It was a breeze to install and works automatically when power is interrupted on the first try! I definitely recommend this product to anyone!

Generac 24KW ATS I am so glad that I had my generator installed this year because the 24KW unit was available. I took advantage of the MobileLink WiFi which is great because with any status change, emails are sent to me and my dealer. Peace of mind knowing the unit is operational and ready! The Tank Utility Monitor is a real plus because at a glance of my phone, I know the fuel level of my propane tank. Sweet! The Smart Management Modules really are smart making whole house transfer a simple hands off operation.

Backup power is very important for us due to health issues and provides us the safety and security to remain in our country home. We are on a well and can't live without heat or a/c throughout the year. Knapp's Electric(Generac contractor) and TrueComfort(Gas Line contractor) were very professional and completed a bang up job. The process was well explained and all our questioned expertly answered. We found the cost somewhat high although manageable for long term dependability. Worth it for us. We would highly recommend these contractors. The only negative is that the Dealer-Managed Plan should be included without cost. TKS

Never a problem with whole house transfer switch. Storms don't bother us. System has monthly start-ups to keep battery fresh. Auto warning system works great if oil needs changed or a problem has occurred. This is my second generator and am very happy.