We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha

Hi. Thank you for sharing what’s happening with your LG Washer. We understand how important it is for your LG unit to stay level and leak‑free, and we appreciate the details you provided about the pedestal setup and the difficulty adjusting the left front leveling foot. Having access to the correct guidance can make troubleshooting much easier. To allow us to properly investigate the details of your specific product model and to see how we can assist with the leveling issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for washer leveling and installation guidance: https://www.lg.com/us/support/help-library/lg-washer-how-to-level-an-lg-front-load-washing-machine--1337722869465 & https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448 ^James

Hello, Ally! Thanks for sharing your thoughts about the LG pedestal design. We appreciate the idea of having both a basket and a removable divider—great call for added flexibility. It’s always helpful to hear what features customers would enjoy, and your enthusiasm to test one definitely made us smile. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James