[This review was collected as part of a promotion.] I moved into a rental home that had no washer or dryer. I bought this washer because it is the newest version of my old favorite. Very reliable, very efficient, very effective. I love that the settings are so customizable.

[This review was collected as part of a promotion.] This is my first front loader washer. I’ve always preferred top loader but this one came with the house. And it’s exactly why I never purchased a front loader before. It smells of mildew constantly. So I have to leave the door open and dry it out which makes my house smell. Also I love that it uses less water, but I have noticed it also doesn’t get my whites as clean. When washing our king size comforter it also kicked off the power. This surprised me because this washer is bigger and rice as expensive as my old washer which had no problem washing a king size comforter. Apart from all those cons, it’s pretty and I love all the different options for cycles. If you’re all about the looks of your washer and it’s features this is the washer for you, but if you don’t care go with a cheaper top loader!

[This review was collected as part of a promotion.] This washer looks great, does a great job of washing clothes and is easy to use. My only issue is that you need to leave the door open when done washing your clothes to allow the washer to dry out. Probably not a big deal but I haven't gotten used to it yet.

[This review was collected as part of a promotion.] To set the stage I had a top load washer for almost 2 decades so this was a mighty big step up, felt like Flintstones to Jetsons! I have been astounded at how clean the laundry gets! This machine is absolutely fantastic! I know there are a lot of options to choose from for the settings, and I have tried some, but usually I put clothes and detergent in, and let the washer decide the cycle, water temp, everything! It is kind of fun, I push the button to start and wait for the machine to figure out what it wants to do to best get the contents clean, there are flashing lights on the console while this is happening, when it is done it puts a number up of how long the cycle will tape, usually 30 minutes! I sometimes feel like I am at a slot machine, watching the flashing lights hoping it will say 30 minutes, not longer. It feels silly and fun. I currently foster 6 cats from the local no kill shelter. There are also 3 house cats. I end up doing a lot of laundry. I have found that everything that I have washed in this machine from clothes to shoes comes out absolutely clean, smelling like nothing, which is how I like it, I have fibromyalgia and my sense of smell can be very sensitive. Every thing that I have washed in this washer, some of which has gone in smelling like some rather old dirt, it all comes out smelling clean. I have found that it has to be level!!! Not just by using your smart phone, which only tests in the area the phone is on, not the entire surface.

[This review was collected as part of a promotion.] I am pleased and satisfied with this washer. Controls are easy to operate. So far, no negative issues.The resulting wash is so clean and smelling pleasant. Compared to my old washer, this LG washer is of high quality. I really recommend this washer.

[This review was collected as part of a promotion.] I find the space is bigger than my previous machine. I was able to do in two loads what would’ve taken me three or four before. That’s a much better use of my time, and a savings of money only running it twice

The actual washer is superb. It is quiet. There are multiple cycles from which to choose and I've not owned it long enough to try them all. My major FRUSTRATION is with the LG company. There is NO detailed guide (Complete owner's manual) included with the washer. There is a booklet entitled Owner's Manual WASHING MACHINE that provides in depth detail r/t installation, owner maintenance, and owner troubleshooting. If the owner chooses to have MORE information regarding what EACH CYCLE does, then the owner must go to the website and either read it online OR print the information. I am NOT an individual who prefers to have my laundry accomplished WITHOUT first knowing what the cycles entail. I believe LG could afford to provide that data with the packet of data that is sealed in plastic and is inside the drum. I live in an area where there is excellent internet access. NOT ALL AREAS of the US have FAST and CONSISTENT internet coverage ALL the time. And not all folks wish to stop and go to the internet to get washing cycle info. Previously, LG provided a laminated summary sheet that was helpful. I have a LG top loader is another area of the house that has that sheet. Surely, LG could afford to provide that with appliances.

[This review was collected as part of a promotion.] I purchased and have been using this LG washer (and matching electric dryer) for over a month and could not be more satisfied! It's very simple to use and I love having all my LG appliances synced with the app for timely notifications (cycle complete, etc.).

[This review was collected as part of a promotion.] I bought this washer a little over a month ago. It replaced my 15 year old machine, and the technology has really advanced since then. My LG washer is so quiet, has a larger capacity, and so much more features. This was a great purchase!

[This review was collected as part of a promotion.] Terrible experience with the delivery and install. Took four trips and three appointments to get it set up. Every install crew had new requirements. In the end I paid for the install myself and had 3 days of lost income because I had to take off at work. Customer support was a night mare because I had LG, delivery company and installers alll finger point at each other. So I ended up being given the run around with multiple 1800 numbers worth endless phone tree. Product is nice and well priced but it’s more of a liability than an asset to get this installed. Frustrating !