[This review was collected as part of a promotion.] My last washer - not LG - suddenly stopped working, so after researching we decided this LG washer would be good for us. It is easy to use and has many options for wash, rinse, and spin cycles. My washables all seem cleaner and ready for the drier at the end of the cycles. We are really pleased with our choice!

[This review was collected as part of a promotion.] This is my 1st front-load. Oh how I miss the worry-free ease of my old pair. With time I hope to appreciate the water savings and supposed improved cleaning ability of the LG. But right out of the gate I was plagued with small holes in t-shirts as a result of washing them with a zippered shirt. Delicate cycle, with zipper closed and garment inside out still yielded a pin hole here and there. Now I hand-wash a few zippered shirts to avoid this issue. So much for front-loads being gentler as compared to my old agitator style unit. I try to use the normal cycle whenever possible. The other cycles take twice as long. I’m not convinced using the bedding or towel cycle for instance yields better results. I was also excited to have the notifications on my phone when the washer/dryer were complete. That luxury was short lived. While my router is but a stones through from my laundry room, I’ve wasted countless hours trying to reconnect them to wi-fi. A quick Google search reveals I am a part of a large community of consumers with this same issue spanning over several years. When success was once again near, I find in the multitude of attempts to reestablish connectivity I’ve managed to create duplicate profiles. Now I cannot have access to my dryer until it is removed from the “other” profile. I’ve not a clue how to resolve this issue. I figured out that I did indeed use two different emails because email confirmations from LG are in my Inbox. Yet when I try to login to delete one of the profiles, LG website states neither user exists. More fun awaits if I want to continue to attempt to use this coveted yet elusive feature. Signed still staring at my iPhone while dressed in my t-shirt with a hole.

[This review was collected as part of a promotion.] We replaced our 16 year old LG washer and dryer. Both still worked very well but wanted to upgrade our laundry. Love the features and quality of new washer. Many cost saving features and love the 4.5 cu ft capacity.

[This review was collected as part of a promotion.] Love the look of this washer with pedestal (and matching dryer with pedestal). Very easy to use and is very quiet. I am following the recommendation very closely to keep the washer free of any odors and so far haven't had any issues at all. Would definitely buy again but am sure this set will last quite awhile.

[This review was collected as part of a promotion.] Okay,so I have owned my washer (and dryer) about 2 weeks ago and I have to say, I was skeptical about buying LG’s as I have never owned any of their products BUT I absolutely love it!!! It is so quiet and big. I bought a king size quilt just after getting the machine and there was plenty of room for it in the washer.

The washer works quickly and uses surprisingly little water. The app is great for letting me know my clothes are done if I'm not close enough to hear the chime. It's a lot harder to level than you'd expect, and harder than other washers I've installed, so probably pay someone else to do it.

This is the 2nd washer I have bought in 3 months. The first was a different brand and came broken. After dealing with 3 months of trying to get it fixed, I refused to have it replaced by that brand. LG was recommended by several people I talked to and so I replaced it with this LG washer and it is the best washer I have ever had. Wish I had bought this first!

Purchased the machine about two years ago. Had no problems until about 2 months ago when the machine dispensed all the water on my hard wood floors during a drain cycle. I have not been able to find the purchase receipt so I have been taking my clothes to the laundrymat until I am able to afford to get it fixed. I ran the Tub Clean Cycle, but the leak did not occur during that process. Do you have a record of when I purchased this machine? What are your recommendations?

We have really enjoyed our LG washer now for a year. It washes clothes well and does an excellent job of spinning out the water, making drying easier. Recently, when using normal or heavy duty mode, it defaults to "turbo wash" and there is no way I can turn it off. When I use other modes, the turbo wash does not come on, even with the same load. It seems that the washer weighs what I have put in and if it is not "heavy enough" then the turbo wash kicks in and I can't get it to turn off! The machine has a mind of its own and will not listen to my direction. It seems that this just started in the last 3 months, probably related to a software update. I love everything about this washer, except for when it does not listen to me. It reminds me of the SciFi films when machines take over and mankind is doomed!

After the initial 2 weeks post delivery of my new LG washer and dryer, I am happy to say that I made a superior purchase decision. I recommend this LG washer and dryer set. The details below. The Pros: - Many choices for cycles, spin speed, temp, soil level, etc. - Capacity is large, but the units handle small loads well, also. - Runs whisper quiet, smooth, and solid as a rock (zero vibrations, though I haven't done a very large load yet). - Clothes came out clean and properly spun out (very little moisture retained). - The load complete notification chime sounds like an ice cream truck. Silly? Yes, but I love hearing it! Haha. The Cons: - So many choices; maybe too many choices! And if you want to deviate from the preset defaults, you can, but it's lots of tapping each individual setting on the LED screen. Time consuming! I wish there was a memory function where I could program my "normal" cycle settings and then recall it with 1-button press. - The LED screen is very small font and not overly lit. If you're older or sight impaired, be advised. I need my reading glasses and a flashlight to choose my combinations of the many options. Someday, I'll have it memorized, hopefully. - The units are big... measure your space accurately for fit (I did so all good). Be aware that if you're shorter (I'm 5'1"), reaching over the units is a stretch! All of that said, I give these units a thumbs up and would buy them again. The only outstanding question is maintenance and durability. LG has a good track record so I hope my units perform well for years to come.