Customer reviews for LG 4.5 cu. ft. Front Load Washer

Customer reviews for LG 4.5 cu. ft. Front Load Washer for

LG 4.5 cu. ft. Front Load Washer

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4.6 out of 5 stars

stars2,110 ratings2,110 reviews

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Jul 26, 2021

Stefb

5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] So far I am very pleased with my new LG washer. I love the variety of wash options and the capacity of the tub!

Review from lg.com

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Jul 14, 2023

PCCguy

5 out of 5 stars review

Verified Purchase

Good QUality Washer

I bought this washer in June 2023 and I must say it is very good quality. Clothes are definitely cleaner than before washer. It is quiet and does job very well. I recommend this product

Review from lg.com

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Dec 29, 2023

Washerwoman2023

1 out of 5 stars review

Verified Purchase

Piece of Junk

1) There is a weird chemical smell - especially after using the steam setting 2) The machine vibrates, shakes, and rattles 3) The machine is noisy and makes grinding noises

Review from lg.com

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reply from LG

Hello. We understand you are experiencing a combination of issues with your LG washer, including an unusual chemical smell, especially after using the steam function, along with excessive vibration, shaking, rattling, and grinding noises. We acknowledge that these operational issues are disruptive and certainly not what you expect from your appliance. Regarding the chemical smell, this is sometimes caused by buildup inside the washer drum or the rubber gasket. Regular use of the 'Tub Clean' cycle is a key maintenance step that helps eliminate residue and odors. We recommend running this cycle as directed in your owner's manual. You can find more information about troubleshooting washer odors here: https://www.lg.com/us/support/help-library/. For the vibration, shaking, and grinding noises, these symptoms can often be addressed by ensuring the washer is perfectly level and that shipping bolts (if applicable and not removed during installation) are not still in place. Excessive noise, particularly a grinding or rattling sound, can also sometimes be caused by foreign objects in the drain pump filter or could indicate an issue with internal components. Please check the stability and leveling of your machine. You can find troubleshooting steps for vibration issues here: https://www.lg.com/us/support/help-library/. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if need further assistance. ^James

Jan 30, 2022

CeCeD65

5 out of 5 stars review

Verified Purchase

Options for everything I wash

[This review was collected as part of a promotion.] Six weeks in, and it handles everything— kids clothes, sports uniforms hand practice gear, everything from camping, the dogs’ blankets and other gear, bedding, huge towels.

Review from lg.com

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Apr 21, 2021

Ellebee

5 out of 5 stars review

Verified Purchase

So quiet

We’ve had this washing machine about a month and are impressed by how quiet it is and how much water it spins out of the clothes. Our old dryer is much more effective with clothes that aren’t holding as much water.

Review from lg.com

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Jan 11, 2024

The Brick

5 out of 5 stars review

Verified Purchase

Excellent Washer choice

We have been using the WM4000HBA washer for 8 months now and are very pleased with the results. It washes effectively and is faster than our previous solutions. It has been a very reliable solution for our washing needs

Review from lg.com

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Jan 13, 2023

tgarre

5 out of 5 stars review

Verified Purchase

New LG washer and dryer so quiet

Purchased just over a month ago to update older front load set that were so noisy. Happy with this new set as the washer runs quiet and no more pipe banging

Review from lg.com

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reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. It’s great to hear that your new washer is running quietly and that the pipe‑banging issue is gone. This model is designed for smooth, low‑noise operation, so it’s wonderful to know you’re already feeling the difference compared to your older set. A quieter laundry room really does make a home feel more comfortable. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Jun 30, 2021

Ed 21

5 out of 5 stars review

Verified Purchase

Great Machine

[This review was collected as part of a promotion.] This was a replacement for an older Maytag. This LG washer has great features, easy to use, handles a good load of laundry and does it in a timely fashion.

Review from lg.com

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Apr 18, 2022

HenryWm

5 out of 5 stars review

Verified Purchase

Great washing machine with outstanding reviews

[This review was collected as part of a promotion.] We bought this washer to replace a top-load agitator mode that died and needed to be replaced twice in 10 years. Very satisfied with the LG front load and matching dryer.

Review from lg.com

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Jul 5, 2021

Sweetpea1

5 out of 5 stars review

Verified Purchase

Great features!

[This review was collected as part of a promotion.] We bought our washer about two or three weeks ago. I love it. It is so quiet and seems to wash the clothes cleaner and quicker than my old washer. I am really enjoying this new product.

Review from lg.com

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