[This review was collected as part of a promotion.] Excellent washing machine. Would highly recommend to anyone looking to replace or purchase. Clothes get cleaned very well and smell fresh. Great features and nice to be able to monitor machine function and any service needs through the phone app

[This review was collected as part of a promotion.] We purchased this washer in Dec 2021. The ease of using the different cycles is amazing. We also notice that less water and detergent are needed. Our clothes and bed linens are noticeably cleaner!

[This review was collected as part of a promotion.] I replaced an old LG from 2007 with the new WM4000HWA. With the exception of no light in the drum, I love all the features! I wanted to purchase the dryer as well but so far no luck in getting it ordered.

[This review was collected as part of a promotion.] I'm a single man and don't have an iron or an ironing board. The steam cycle has convinced me that I don't need those. I through my clothes in the dryer and 10 minutes later they are wrinkle free and a little bit warm (which is nice)! Everything else about the dryer is just smooth and I have no complaints. Definitely recommend this dryer.

[This review was collected as part of a promotion.] This has multiple settings which makes it very easy to use properly. I (as a tech geek) like that it is "smart." I have it connected to my cell phone and it alerts me when the wash cycle has finished. It also displays a notice on my LG TV that the cycle is done. Nice touch.

[This review was collected as part of a promotion.] We bought this washer to replace our 2011 WM3875HVCA. Several improvements were noted including the door seal design and the shorter cycle times. The ThinQ capability is a "nice to have", but hardly essential. Unfortunately, the designers mechanized the ThinQ connection so that you can only have letters in the network name (SSID). It's relatively common to have some special characters in SSID's (e.g., underscores and dashes) and this restriction can be very limiting in making a connection to a home network. The ThinQ "Download" function is interesting, but LG really missed an opportunity by not allowing the user to build a custom cycle and download that. Our 2011 model had a "Programmable" button that could be configured to whatever configuration the user desired. Not possible in this model, but hopefully something that can be added to the app. Another big miss is that the control panel settings are still not backlit. This makes the settings very hard to read in anything but bright room light. Using a segmented display, rather than a color LCD display, is also a minor miss. Segmented displays can make it hard to read certain characters. Overall, the WM400HBA is a worthy successor to the WM3875 and highly recommened.

[This review was collected as part of a promotion.] We bought our new washer just over a month ago,, and I love it! It’s quiet, efficient and I especially love the Speed Wash and Sanitary Fresh cycles. Highly recommend it to anyone considering purchasing a new front load washer!

[This review was collected as part of a promotion.] I had my First front loader and it was LG and it lasted 13 years best washer I ever bought. This one is so quiet and so many options I love everything about it Love all the features and so easy to use Thank you Lg for always giving me the best products as our fridge is lg as well

[This review was collected as part of a promotion.] Such new technology and I'm oh so lucky. Okay, let me first start off with the fact that I have only used old machines. We would usually only buy used machines or something that was the most basic of machines, so to say I'm blown away by the technology of this machine would be an understatement. I love this machine. I always wanted a front loading machine but was hesitant because of the price and the issues you hear about the rubber getting moldy or breaking down over time. This is new so I can't speak to that part yet but we've not noticed any leaks or any issues around the door. The only issue I have with the door is that it only opens one direction. I can't switch it which is annoying for how I have this set up. Stacking would be no issue. So anyway, the door shuts, you don't need to slam it shut, just gently push it closed. I sometimes haven't been careful about that but it bounces back quickly and then I have to shut it correctly, gently. The tech is slightly overwhelming at first. While it's great for starting loads when I'm on my way home or at ridiculous times in the before dawn making for an easy switch when I'm out of bed, there are also a ton of buttons that I still haven't mastered. I never used any other rinse cycles with my other machines so this is easy but not as intuitive right out of the box. I did spend sometime looking up information on the LG site as well as youtube. I've basically only mastered the regular wash and can sometimes get it to use another cycle and grab the downy from the little soap dispenser but it's also sometimes a hit or miss. With this machine I don't really ever second guess how I do laundry. I just toss in clothes or towels and set it with those preset parameters and then it measures or weighs it. I have to say, it's as ultra creepy as it is cool that the little blinking man is "thinking" and measuring to use the right amount of water for each load. I have yet to notice any issue with over filling the load and have likely underfilled loads in the beginning. I have had to break myself of the conditioning I had with my last machine, that taught me to only fill it so much. This machine has washed ALL THE TOWELS, comforters, clothing for 5 and my husbands heavy fire safety extra heavy jeans and nothing every comes out soaked. The spin is amazing for wringing out every load and I use less time on my dryer because of it. I'm overall amazed at this machine and how nice our clothes clean and how little water we use. I do loads up to 7 times a week and this thing is a great investment.

We purchased these a month ago to replace an aging LG set of the same style. The others were fantastic but after 17 years, they needed an upgrade. These are the same basic models and were a perfect replacement set. Glad we got these when we did before the government outlaws them.