Bought this late last year and am glad we did. Extremely quiet. Washes everything well -- including whites that come out nice and bright. Steam feature is a big plus. Washer has many useful settings that allow you to easily tailor each wash to temperature, length of cycle, type load without complicated controls. The controls are simple and intuitive with easy-to-read dials which is much appreciated.

[This review was collected as part of a promotion.] We have had this washer for 3 months and are very happy with it. It does a great job cleaning our clothes, bedding, etc. It has many settings so that we can select the best options for what is being washed and also save time and electricity.

[This review was collected as part of a promotion.] Pleasantly surprised at how the technology of cleaning clothes has grown since I last bought a washer/dryer, maybe 15 years ago. I actually look forward to doing laundry now. Here are just a few of the very useful features: 1. The Thin Q app provides many additional wash cycles to choose from. The nice part about this is you don't have to remember a bunch of settings, nay. I just need to ask myself what I am washing and pick the cycle for that load. In other words, Baby Clothes? Beachwear?, Delicate Dresses? Hand Wash/Wool? These and more are cycles you can download and run... All settings optimized. Even a house husband like me can figure this out. Another cool feature is my washer is linked to my dryer and it instructs my dryer on what is on its way AND how to dry it. How cool is that? I am so glad my old machine broke down. There is no comparison in the quality of cleaning. It's also eco-friendly.

[This review was collected as part of a promotion.] Our last washer was at the end of its life and clothes didn't get fully clean. This washer is amazing! The TurboWash saves time, the wifi tells my phone when clothes are done, and everything has come out smelling and looking better than it had before. So happy with this purchase.

[This review was collected as part of a promotion.] The LG machine definitely gets our clothes cleaner than our previous front loader. We can see the difference. One criticism is the lettering on the front panel is difficult to see in normal lighting. Otherwise we are very pleased with the washer and dryer.

[This review was collected as part of a promotion.] We had to return this lg washer (Serial # WM4000HBA) because it leaked around the seal of the door. It was replaced with a new lg washer (Serial #305TNHM00849) on 5-31-23. We love the new lg washer! I swear my clothes come out cleaner and fresher.

[This review was collected as part of a promotion.] So I admit to some roll of the eyes at a washer having wifi, but when I got my first alert that the load I put in and forgot about was now done, the light bulbs went off. A very cool feature for the busy and forgetful and a way to avoid redo’s and/or “the Stink”. It is also a nice surprise how quiet the unit is. Lastly, another delight was the dryness of the clothes following the spin cycle. After over a month, no cons to share about the unit. The only irritation was how ridiculously challenging and far too time-consuming the wifi set up was to execute.

[This review was collected as part of a promotion.] We replaced our 10 year old GE Profile washer and dryer set with the LG turbo wash 360 steam washer and dryer and holy moly- what an upgrade!! My clothes are coming our incredibly clean and dewrinkled - I wish we would have gotten them years ago! We did our research on consumer reports and LG outshined GE and Samsung ! So glad we went with this washer and dryer set!

[This review was collected as part of a promotion.] Have had this washer for a week or two. It is loaded with features so still going through them. Performance is excellent 5 days later I purchased an LG OLED 65 inch tv. Just set it up. Has a beautiful picture. Just like the washer I’m still getting used to product operation.

Pros: This large capacity machine does a great job cleaning all kinds of clothes, bedding, etc. while efficiently using electricity, water and detergent. Cons: It's very low to the ground. Either buy the expensive optional base, or you'll be kneeling on the floor to get your clothes out of the machine. Also, the machine does not stay connected to Wifi for more than a day or two. I've called LG support a few times and tried every fix I can find on the internet, but the Wifi is still not working properly.