[This review was collected as part of a promotion.] I really love my new LG washer and dryer! The washer is sooo efficient with water and effective in cleaning old stains my other washer couldn't. It is quiet and the ThinQ app lets me know when the wash is done, thank you. I think the best part though is that you can leave the door open after washing without leaving the washer on. This helps dry out the interior thougroughly without using electricity. My old washer got mildewy and a bit stinky too. You're the best LG!

We bought this but couldn’t install until mid January. Turned it on and had water leaking all over. Called LG for warranty service and after 3 calls didn’t resolve the issue they sent a repair tech who immediately found the leaking parts. Parts were installed 2 days later. I did 4 loads of laundry and it’s working great!! This my 3rd LG washer and I’ve been pleased with every one!

[This review was collected as part of a promotion.] The washer is amazing and handles any type of stains or clothes. Has more than enough features that we will ever use. Only negative in my opinion is it shakes little bit when spinning cycle starts, however my installer said it was normal?

[This review was collected as part of a promotion.] It’s a nice size and has many features. Does not handle small loads of one or two items. It goes out of balance. Always need to put in a few pieces of similar weight. Other then that. I do really like it.

[This review was collected as part of a promotion.] I bought my washer a week ago and it works perfect. I love all the different features and I feel like I am saving money and time. Also it’s great that it can work with an app. I don’t forget my clothes anymore

After the initial 2 weeks post delivery of my new LG washer and dryer, I am happy to say that I made a superior purchase decision. I recommend this LG washer and dryer set. The details below. The Pros: - Many choices for cycles, spin speed, temp, soil level, etc. - Capacity is large, but the units handle small loads well, also. - Runs whisper quiet, smooth, and solid as a rock (zero vibrations, though I haven't done a very large load yet). - Clothes came out clean and properly spun out (very little moisture retained). - The load complete notification chime sounds like an ice cream truck. Silly? Yes, but I love hearing it! Haha. The Cons: - So many choices; maybe too many choices! And if you want to deviate from the preset defaults, you can, but it's lots of tapping each individual setting on the LED screen. Time consuming! I wish there was a memory function where I could program my "normal" cycle settings and then recall it with 1-button press. - The LED screen is very small font and not overly lit. If you're older or sight impaired, be advised. I need my reading glasses and a flashlight to choose my combinations of the many options. Someday, I'll have it memorized, hopefully. - The units are big... measure your space accurately for fit (I did so all good). Be aware that if you're shorter (I'm 5'1"), reaching over the units is a stretch! All of that said, I give these units a thumbs up and would buy them again. The only outstanding question is maintenance and durability. LG has a good track record so I hope my units perform well for years to come.

Had this machine for over a month now and still can’t figure out what it’s doing. It just does it’s own thing completely (AI) and I don’t care for it. I thought it would be a good fit for my family with the reviews I read, but it’s way too sensitive. I should have went with a simpler machine. I miss my old LG, it had a water plus feature that I used regularly and it made a huge difference in how clean my clothes came out. I have washed the same clothes and have used the same detergents in this new machine as my old one and my clothes don’t come out nearly as clean as they used to. Another issue is, you only have a small window of time to pause it and add items otherwise you are locked out. Better make sure all the clothes pockets are empty and you don’t have anything of importance in said clothes by accident, because you will not be able to retrieve it once it’s locked. There are a number of things about this machine that I don’t like, but basically I feel I have no operating authority over this machine and now I have to try and make the best of it. 🤷‍♀️

[This review was collected as part of a promotion.] Replaced a 15 year old LG front loader with this model. This machine finishes each load in half the time I would expect. A real timesaver! It is also conserving water, as evidenced by our recent water bill! The results are really clean clothes with great stain removal! It is user friendly and we have taken advantage of the app and Alexa interface, as well. No running up and downstairs to check on the timing of a load. All in all, we are pleased with each setting and function it affords us, for a great outcome.

No complaints after 10 months. I do have some concerns for the longevity of some of the plastic parts. The door latch and tray pull-out seem a bit finicky where I can see them easily failing at some point. Also a bit of a bummer I can not flip the door swing.

[This review was collected as part of a promotion.] I had a Sears Front load washing machine before and always battled the mildew smell and no matter what detergent I used, fabric softeners, additives, my towels always smelled old. I even threw away perfectly good towels because I cools the get them to smell clean. We’ll, one wash on the towel cycle and my towels smell so fresh. I just can’t explain it. And I no longer need to use the second rinse cycle which I used on every load before. Not only are my clothes smelling cleaner, they look cleaner and take half the time to wash! Oh thank you for making such a wonderful washer!!!!