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Customer reviews for LG 4.5 cu. ft. Front Load Washer for
LG 4.5 cu. ft. Front Load Washer
4.6 out of 5 stars
stars2,107 ratings2,107 reviews
  1. 5 stars78% (1,635)
  2. 4 stars14% (289)
  3. 3 stars3% (68)
  4. 2 stars1% (27)
  5. 1 star4% (88)

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Showing 451-460 of 2,107 reviews
Jul 26, 2021
Dwbish67
5 out of 5 stars review

Verified Purchase

Great Feature

[This review was collected as part of a promotion.] I purchase the set back two months ago. There has been a little learning curve as we have always had top loaders, but they work great. The only hang up is in our laundry room, it would have worked better for the washer to be on the left and dryer on right due to door swing issues. We can change the dryer door which helped some

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 8, 2021
Dave3411
5 out of 5 stars review

Verified Purchase

Excellent washing Machine

[This review was collected as part of a promotion.] We bought this machine and had it installed several weeks ago. The washer is extreme quite compared to our last washer. The large capacity is extraordinary. We can now wash bedding and mattress liner as one load. I get all my work clothes done in one load. The controls are intuitive. One of the great features I like is the clean out is accessible with out having to take the Washer apart.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Mar 10, 2024
Dunbarton1027
5 out of 5 stars review

Verified Purchase

Clean clothes/minimal utility usage!

[This review was collected as part of a promotion.] Had the washer for two weeks. Uses a minimal amount of water and detergent but gets the cloths really clean! Much cleaner than the top loader it replaced. The controls are a bit intimidating and you really need to download the operators manual to get the most out of the machine. Overall well pleased with the purchase.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Digital Care Team

Hi Dunbarton, we understand and appreciate you sharing your experience. It’s great to hear your LG 4.5 cu. ft. Ultra Large Capacity Front Load Washer WM4000HBA is delivering strong cleaning performance while using water and detergent efficiently. The advanced controls offer a lot of capability, and downloading the manual is a helpful way to get the most from the machine. We’re glad it’s been a solid upgrade from your previous washer. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jan 15, 2022
Sandy1A
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] We have had this washer for 3 months and are very happy with it. It does a great job cleaning our clothes, bedding, etc. It has many settings so that we can select the best options for what is being washed and also save time and electricity.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
May 23, 2021
P Thompson
4 out of 5 stars review

Verified Purchase

Mostly like their looks

[This review was collected as part of a promotion.] This is my 1st front-load. Oh how I miss the worry-free ease of my old pair. With time I hope to appreciate the water savings and supposed improved cleaning ability of the LG. But right out of the gate I was plagued with small holes in t-shirts as a result of washing them with a zippered shirt. Delicate cycle, with zipper closed and garment inside out still yielded a pin hole here and there. Now I hand-wash a few zippered shirts to avoid this issue. So much for front-loads being gentler as compared to my old agitator style unit. I try to use the normal cycle whenever possible. The other cycles take twice as long. I’m not convinced using the bedding or towel cycle for instance yields better results. I was also excited to have the notifications on my phone when the washer/dryer were complete. That luxury was short lived. While my router is but a stones through from my laundry room, I’ve wasted countless hours trying to reconnect them to wi-fi. A quick Google search reveals I am a part of a large community of consumers with this same issue spanning over several years. When success was once again near, I find in the multitude of attempts to reestablish connectivity I’ve managed to create duplicate profiles. Now I cannot have access to my dryer until it is removed from the “other” profile. I’ve not a clue how to resolve this issue. I figured out that I did indeed use two different emails because email confirmations from LG are in my Inbox. Yet when I try to login to delete one of the profiles, LG website states neither user exists. More fun awaits if I want to continue to attempt to use this coveted yet elusive feature. Signed still staring at my iPhone while dressed in my t-shirt with a hole.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Feb 25, 2021
WillyP713
5 out of 5 stars review

Verified Purchase

Easy to Use

[This review was collected as part of a promotion.] I’ve had it for two weeks now and it is very easy to use. Plug and play. It washes everything I need correctly with it’s different features. I also love the look and sounds and functionality of this washer. Over all a good appliance.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
Aug 3, 2022
Mike 91
1 out of 5 stars review

Verified Purchase

Seal ripped

[This review was collected as part of a promotion.] I bought this back in November so less than a year and the seal has already ripped. I have been currently waiting three weeks for someone to come out and get this fixed and it’s still not resolved. I have always bought LG but very disappointed with them at this moment.

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from Social Media

We sincerely apologize for the delays. After review of your case we see ALVIN REESE D.B.A. A'S ELECTRONICS accepted the repair.^Sandy

Sep 22, 2023
Raheem
3 out of 5 stars review

Verified Purchase

Features are out of this world...

[This review was collected as part of a promotion.] At first I had problems with dryer. The door would not lock. Rep. came out and fix it. Then the washer door would not lock. I sat down and read the book which help me to understand the process. If you buy read the book😊

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG

Hello, Reheem. Thank you for sharing your experience with your LG washer. Your feedback about the initial door lock issues with both the dryer and washer is important—especially since reading the manual helped clarify the process and get things working smoothly. For reference, you can explore LG washer and dryer user manuals and support resources here: https://www.lg.com/us/support/manuals-documents. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this door locking and setup understanding issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Apr 16, 2023
Shalala
5 out of 5 stars review

Verified Purchase

Best Washer and Dryer ever !

We have had other brands and this does a great job. We are very satisfied and look forward to many years of use with this. It is an added feature that we have this "smart" washer and dryer paired with our LG TV's and are alerted when the wash is completed, while we are watching a program!

Review from lg.com
Helpful?28QH9LWQUBA813593159306
reply from LG Social Media

Awesome! It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence, model WM4000HBA. Thanks again for your kind words and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Jul 6, 2023
jasonfromlouisville
5 out of 5 stars review

Verified Purchase

Happy with it so far

We recently moved to a new house and bought this as an upgrade from our old set. We had the older model of this same line and loved them so we just bought the new version. Very easy to use, does a great job with cleaning, plenty of features without being too much. Definitely recommend.

Review from lg.com
Helpful?28QH9LWQUBA813593159306