[This review was collected as part of a promotion.] I had this unit for a little bit over 2 months. It's great user friendly stays clean with no build up of soap or water . It took a few minutes to link up with WiFi to phone but I got it after a while . Overall excellent wash. I have the dryer too cause I got both at the same time . Will recommend to any one. Comeing from a long time L.g owner.

The actual washer is superb. It is quiet. There are multiple cycles from which to choose and I've not owned it long enough to try them all. My major FRUSTRATION is with the LG company. There is NO detailed guide (Complete owner's manual) included with the washer. There is a booklet entitled Owner's Manual WASHING MACHINE that provides in depth detail r/t installation, owner maintenance, and owner troubleshooting. If the owner chooses to have MORE information regarding what EACH CYCLE does, then the owner must go to the website and either read it online OR print the information. I am NOT an individual who prefers to have my laundry accomplished WITHOUT first knowing what the cycles entail. I believe LG could afford to provide that data with the packet of data that is sealed in plastic and is inside the drum. I live in an area where there is excellent internet access. NOT ALL AREAS of the US have FAST and CONSISTENT internet coverage ALL the time. And not all folks wish to stop and go to the internet to get washing cycle info. Previously, LG provided a laminated summary sheet that was helpful. I have a LG top loader is another area of the house that has that sheet. Surely, LG could afford to provide that with appliances.

[This review was collected as part of a promotion.] I bought the washer 2 months ago and it does the job, sometimes it stops on the jeans even if its only 3 pairs and I have to restart it. It had a scratch and they were suppose to send me a card but never did.

[This review was collected as part of a promotion.] Coming from 7-year-old laundry set, I am astonished with how well the LG cleans, and how quiet it is. The steam settings are a big plus!!! The push notifications that the laundry is done are so helpful. I did my research. And knew this was a highly rated product - and I'm glad I purchased it.

[This review was collected as part of a promotion.] Quiet, efficient, effective, good-looking, feature loaded washer. It does the core work of washing clothes very well and it does it resourcefully and conveniently with text notifications when it's done. We love it, especially with the abundance of laundry we need to do (3 kids).

[This review was collected as part of a promotion.] I bought this unit about a month ago. I have never used an LG item before, first time purchase. This machine is so easy to operate and the owner guide is outstanding and easy to read, not too technical. I’m looking forward to having this set for a very long time. Love the way it cleans my clothes, towels and anything else that needs to be washed.

I have been having issues with both my washer and dryer since the day I received them/ purchased new as a gift.I have been trying for many weeks to get a repair person out since January 22 nd and still not fixed. I want a replacement NOW and your presidential department is not responding to any of my concerns. I have been polite on the phone for weeks and NOW it is time this gets addressed with no more excuses that someone is going to call me.

[This review was collected as part of a promotion.] Huge. I need to buy more clothes to fill up each load. This washer is located on the second floor. I am delighted it does not shake at all, even when i washed bathroom area rugs. Before we could tell when the washer was on by how the house shook. However, not all combinations work together. I wish I could choose each option separately (water temp, extra rinse, etc.).I especially want extra rinse on normal loads.

We purchased these a month ago to replace an aging LG set of the same style. The others were fantastic but after 17 years, they needed an upgrade. These are the same basic models and were a perfect replacement set. Glad we got these when we did before the government outlaws them.

I've had this washer for a few weeks. The combination of the turbo wash and the nearly dry spin works for my every day pet messes. The app is an excellent addition, I can see from anywhere in my house when my load will be done. It also let's you download different washing programs, but I haven't had a need to use it yet.