[This review was collected as part of a promotion.] Purchased the new LG machine to replace top loader that was damaging our clothes. We could not be more happy with the manufacturing quality of this machine. I was an aircraft mechanic before retirement and confirm the build quality as ready for flight!!

[This review was collected as part of a promotion.] We had our previous LG 16 years and loved it! This new washer is as fantastic as the previous one with loads of new features we love. Clothes come out clean while machine runs smooth and quiet. Would recommend this washer to anyone looking for a dependable machine with modern day style and features.

[This review was collected as part of a promotion.] I purchased the matching washer & dryer a couple of weeks ago. So far, both machines are working well as expected. In terms of the online purchase experience from LG, their delivery estimate was off by 3-weeks. Not good!

[This review was collected as part of a promotion.] Absolutely love it. Except, not sure if it's a front load thing or what, but almost every load I have to look for what I call is hair balls. Somewhere in the load is a little pile of hair that I have to find before putting in the dryer. Still beats the problems with my old unit. Going to have to get the pedestals. I'm 64 and disabled and if I don't get them soon, my back is going to snap. That's an expensive addition and I get it. Don't like it, but I get it. If you "need" it PAY for it.

[This review was collected as part of a promotion.] Used washer for first time and noticed a few issues. When spin cycle starts the unit is shaking and thumping making noises. Seems like the load is unbalanced but the load is very light - only three tee shirts. Need to contact service department.

I have had this washer for 3 weeks now and it works really good. There are lots of settings and it was easy to connect to to the app. I’m still learning all the functions and options that come with the app. I’m sure I’ll like it even more once I really learn what all it can do.

[This review was collected as part of a promotion.] We originally bought a GE washer and Dryer form Home Depot. The first washer vibrated so bad the it was unusable. Home Depot had a new washer installed to replace the first one. The second one vibrated even worse than the first. GE and Home Depot gave us credit so we could purchase a new LG set. My wife is very pleased with the new washer and dryer and does not vibrate. Should have bought LG in the first place and would have saved a lot of frustration and inconvenience.

[This review was collected as part of a promotion.] I have had the washer for two weeks and love how quiet it is. My desk is located next to the washer and dryer and it is fairly quiet. I also love how gentle it is on my clothes and yet gets deeply ingrained stains out. Even the third party delivery person remarked that we bought the best washer. He says that people rave about these machines and they are much more dependable than the others that he delivers.

[This review was collected as part of a promotion.] I've had my old front load washer for 11 years and the pump went out so I replaced it with this. Now I'm wondering why I didn't do this sooner! I LOVE this washer!!! It cleans my clothes so much better than even my old one. They just smell so much better after coming out of this washer. I love all the features and all the washing options. I'm still learning them all, but my favorite feature so far is the turbo wash! It's so fast! My other favorite feature is the app that connects to the washer which alerts me when my load is done and can customize the download options. And it keeps track of how many loads I'm doing which is handy for when I need to clean the barrel. This thing is AMAZING!!!! Now I'm wishing I could get the matching dryer.

No complaints after 10 months. I do have some concerns for the longevity of some of the plastic parts. The door latch and tray pull-out seem a bit finicky where I can see them easily failing at some point. Also a bit of a bummer I can not flip the door swing.