I have been having issues with both my washer and dryer since the day I received them/ purchased new as a gift.I have been trying for many weeks to get a repair person out since January 22 nd and still not fixed. I want a replacement NOW and your presidential department is not responding to any of my concerns. I have been polite on the phone for weeks and NOW it is time this gets addressed with no more excuses that someone is going to call me.

This is my first front load washer and I love it. It uses less water, laundry has more room to tumble, and the LG washer is very easy to use. Love the ability to control it from my smartphone. Great features to ensure items are cleaned thoroughly. Online support is excellent. Manual provides lots of info.

[This review was collected as part of a promotion.] I recently replaced my nearly 13-year-old red steam washer/dryer set which I dearly loved. Unfortunately the red color was discontinued; I'm getting use to the black steel but my laundry room isn't as cheery. I was terribly disappointed to discover there isn't a tub light because I wouldn't have purchased this model had I noticed prior to install, definitely a mistake. I am impressed with the Turbo Wash, and with the addition of a Sidekick I'm done with laundry in half the time. I also really like the Thin Q app, being able to check the status of my laundry from anywhere and the notifications are so helpful. I loved my old set and didn't think I'd notice a difference in performance but I definitely do. Hoping this set is as reliable as my last!

Who would have thought that having such an awesome washer/dryer could make laundry something I looked forward to rather than something I dread. It's quiet and efficient. Our laundry is clean and there is no soap/residue remaining on the clothes like we had with our top-loading HE washer. I've never seen the value of having "smart" appliances but really appreciate the simplicity of having everything connected.

After the initial 2 weeks post delivery of my new LG washer and dryer, I am happy to say that I made a superior purchase decision. I recommend this LG washer and dryer set. The details below. The Pros: - Many choices for cycles, spin speed, temp, soil level, etc. - Capacity is large, but the units handle small loads well, also. - Runs whisper quiet, smooth, and solid as a rock (zero vibrations, though I haven't done a very large load yet). - Clothes came out clean and properly spun out (very little moisture retained). - The load complete notification chime sounds like an ice cream truck. Silly? Yes, but I love hearing it! Haha. The Cons: - So many choices; maybe too many choices! And if you want to deviate from the preset defaults, you can, but it's lots of tapping each individual setting on the LED screen. Time consuming! I wish there was a memory function where I could program my "normal" cycle settings and then recall it with 1-button press. - The LED screen is very small font and not overly lit. If you're older or sight impaired, be advised. I need my reading glasses and a flashlight to choose my combinations of the many options. Someday, I'll have it memorized, hopefully. - The units are big... measure your space accurately for fit (I did so all good). Be aware that if you're shorter (I'm 5'1"), reaching over the units is a stretch! All of that said, I give these units a thumbs up and would buy them again. The only outstanding question is maintenance and durability. LG has a good track record so I hope my units perform well for years to come.

[This review was collected as part of a promotion.] We purchased the LG WM4000HBA smart washer when our Kenmore could not be repaired due to aging out of replacement parts. We are very satisfied with the washer thus far. I guess my only confusion is with a steam option that runs at cycle’s end even when using cold water wash option. You can tell the clothing is cool to touch after a couple of minutes but it still seems counter productive. Otherwise, we are happy with our choice.

[This review was collected as part of a promotion.] I had my First front loader and it was LG and it lasted 13 years best washer I ever bought. This one is so quiet and so many options I love everything about it Love all the features and so easy to use Thank you Lg for always giving me the best products as our fridge is lg as well

[This review was collected as part of a promotion.] I bought this washer to replace our old LG front load washer that was approaching 14 years of age. I already was used to the quality of LG washing machines, so I wanted to stick with them. This washer is amazing! So much more water efficient, faster and produces cleaner dryer clothes (thanks to the incredible AI and spinning cycles)! I paired this with the set Dryer. AWESOME!!!

[This review was collected as part of a promotion.] Ive always wanted and nice washer and dryer and omg! So glads i got these. This washer has a large capacity and wi-if smart! It has fabrics sensor and turbo wash technology. My big loads are finished in less than 30 mins. The design of these washer and dryers are simply elegant.

[This review was collected as part of a promotion.] I’ve had it for two weeks now and it is very easy to use. Plug and play. It washes everything I need correctly with it’s different features. I also love the look and sounds and functionality of this washer. Over all a good appliance.