We purchased this washer approximately 2 months ago. I can’t believe how much I love it. The difference in the way this washer cleans and our previous washer is amazing. The cycles run quickly and the ability to be notified thru Wi-Fi when the cycle completes is so handy. The black steel color looks great. This is the first front load washer we have owned and being able to have the stackable unit in our small space is perfect! Would definitely recommend!

We have owned the LG WM4000HWA washer for about a month now and couldn't be more pleased with its features. It's fairly quiet and the Wifi features add tons of convenience. We also love the higher capacity and stackability. Would highly recommend it!

Within the month of owning this unit we have done multiple loads of laundry with no faults at all! The machine is whisper quiet, respectfully, and it very user friendly!! Along with ease of use, the LG app and the ThinQ technology allows us to be away from the unit and home and monitor the status of each load! I highly recommend this unit and it’s sister dryer unit!

[This review was collected as part of a promotion.] We purchased an LG washer for the 1st time at the beginning of 2009. It served us so well that when it was time to replace it, we ordered the latest model a month ago. We expect another 14 + years!

[This review was collected as part of a promotion.] Normally LG products are reliable. However, my washer started to make a terrible noise on the spin cycles. The noise was so bad that my cats were howling and found a place to hide. Although, I have to say that LG customer service dispatched a technician to troubleshoot the problem. The drum drive bearing froze. I needed a new drum with a new bearing and electrical stator. Th LG Technician had it working in a few hours once the parts came in. The technician stated that this type of problem was virtually unheard of especially on a new machine. After two weeks without a washer all is well now. I especially like the large drum. It can hold and wash large items like blankets and small throw rugs. This washer replaced an over ten-year LG washer with direct drive. The old washer experienced the same bearing issue as my new machine, and it would not be economical to repair given the age of the washer. My LG dryer is also over ten years old and still dying away. I'll replace it when needed--in another ten years or so. Overall, the problem was a fluke and have the highest confidence in LG products.

[This review was collected as part of a promotion.] The machine works reliably and gets the clothes clean. What more can you want? Like a lot of electronic devices, it has many more features than I'll ever use, and it takes a little study to understand what's useful and what's not. (I can't imagine using my phone to control the thing when I have to be physically in front of it, for example.) But the basic operation is evident and easy. The big test: how long will it last without failure? That's my gold standard, and it's way too early to tell.

[This review was collected as part of a promotion.] I had never used front load machines so I was anxious that we had made the right decision for our new laundry/mudroom space. So far, I am pleased. It handled winter coats, heavy towels, gentle clothes and everything in between. It used less detergent and still cleaned completely. I will need to get used to the drying of the machine at the end of the wash day and I am not looking forward to emptying the backflow.

[This review was collected as part of a promotion.] I read reviews and chose LQ for our next washer. The last one was a problem from the point the manufacturer warranty expired. The LQ washer has very good features, has a clean modern design and fit perfect within our laundry alcove. Best part is the connectivity with our smartphones so that we know when the wash is complete. It is quiet and you can hear it only barely as it cycles through the was. Our clothes come out clean and fresh and nearly dry after spin. THis is a highly recommended product and I am glad we made the choice.

[This review was collected as part of a promotion.] The first time we used our brand-new washer, it leaked substantially. We had to go through the warranty process, which meant five weeks at the laundromat. When the repairman finally came, he couldn’t repair it on site and has to take it to his shop. He took it apart and discovered that the two halves were not properly sealed. I will never buy another LG product.

[This review was collected as part of a promotion.] Really glad that these models are on the small side of full size so they could fit in the closet space on our 3rd floor. They hold so much!! The washer is a little loud and the dryer often needs to be run for a bit longer manually to get the others dry - but otherwise I've liked them a lot.