Hi, there. Thanks for taking a moment to share your experience. It’s great to hear how well the LG Washer (WM4000HBA) model is working for your home. The spacious drum and the wide range of wash options are standout strengths of this model, giving you flexibility for all kinds of laundry needs while keeping everything running smoothly. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there! No need to worry; we work with expert technicians that are dedicated to ensuring the best performance of our products. You are in good hands; we'll have you back up and silently spinning in no time! If you have any further questions, don't hesitate to reach out at @LGUSSupport. ~Ivy

Hey there! We appreciate you sharing your experience regarding your LG washer. Nothing beats the joy of washing clothes, particularly when the atmosphere is calm and peaceful! We recommend making sure the washer is leveled, and we also advise repositioning the laundry in the drum. Depending on the items being washed, laundry can sometimes become tangled together on one side of the washer, causing the unit to become unbalanced. You can find more information here: http://spr.ly/6423UTasN. We want to look into the leaking further, so please private message us on social media @LGUSSupport with your contact information. We'll be happy to help you out with this! ^Joslyn

Hey there. We understand how crucial your washing machine is to your household, and we are committed to providing all the assistance we can. For resolving balance errors with your front load washer, please ensure the appliance is positioned on a stable and level surface. Verify that all shipping materials have been removed. It is crucial to distribute the laundry load evenly, particularly avoiding the washing of heavy items in isolation. Should the problem persist after these adjustments, run a spin cycle. Send us a private message on social media @LGUSSUpport with your contact information, and we will assist you. We are here and ready to help. ^ Diego

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane