Hi, there. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. It sounds like you’ve just recently started using your washer, and we’re glad to hear everything is up and running since your delivery on September 03, 2024. This unit is built for powerful cleaning, efficiency, and convenience, and we hope it continues to serve you well as you get more familiar with all its features. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hey there! Smooth delivery and installation can start your laundry on the right foot. We want you to know we're always here for you if you need assistance or have questions! Feel free to reach out to us on social media @LGUSSupport. We've got you covered! *Jae

Hi! We appreciate you sharing your experience with your LG unit. It’s great to hear that your previous model served you well for so many years and that this new LG unit is already living up to the same strong performance. Having a product feel just as reliable the second time around really says a lot about how well it fits your home and routine! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hi Elscanyon, we understand and appreciate you taking a moment to share your experience with your LG 4.5 cu ft Ultra Large Capacity Front Load Washer in Black Steel, model WM4000HBA. It’s great to hear how well this new machine is working for you, especially since you’ve relied on LG appliances for so long. The added features in this model and the convenience of pairing it with the LG ThinQ app really do make day to day laundry a lot easier. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood