Hi there, we see that you're reporting not being able to understand the manual with all the features. We definitely want to help. Please contact us with more details on what you would like more information on regarding your new LG washer. ~Tanisha

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hey there Mark. Thanks for reaching out. We are excited to hear that you are enjoying your LG Washer. Keeping smiles on our customers face is what we aim for. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hey how are you. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM4000HBA) model has been easy to use and that you’re enjoying the wide range of wash cycle options. This model is designed with TurboWash™ 360 and 6Motion™ technology, giving you both convenience and powerful cleaning performance while keeping operation smooth and efficient. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy

Hi! We are absolutely thrilled to hear how much you are loving the massive capacity and the lightning-fast efficiency of the TurboWash feature. Designing high-performance appliances that give you back precious hours in your day is exactly what we aim for. For any assistance you might need with your washer down the line, feel free to connect with @LGUSSupport. ^James