Just had this delivered today, and it's almost exactly what we were replacing (after having the last one for many years), but it must be noted, and this might not seem like a big deal, but trust me, it is....THERE'S NO DRUM LIGHT IN THIS MODEL! I'm shocked, and feel so let down that there's no mention of a drum light (or lack thereof) on the listing. It's pitch black inside the drum and my laundry room is poorly lit, so I depend on the drum light to see whether I've gotten all the clothes out of the drum when the load is finished. Very disappointed that they removed this feature.

Terrible experience with Sam's Club. It took 3 different appointments and delivery crews to deliver and install this washer and dryer. Once it was finally installed, it was installed incorrectly which resulted in extensive water damage to my home. The water lines were not attached properly which caused a large amount of water to spray uncontrolled throughout the room. It was so much water that it leaked through the floor and through the ceiling into the room beneath the washer and dryer. Now I still don't have the washer and dryer installed and have to contend with extensive water damage and insurance claims.

Within 40 hours of delivery and only 3 regular laundry loads, the drum is rubbing the door seal causing the seal to deteriorate. This was my 4th LG washer, but this one doesn’t make the cut. My WM4200HBA model LG washer that is 5 years old is amazing, but sadly the WM4000HBA that I bought to replace my 10 year old LG that died isn’t the same quality machine.

Washer delivered today 1.5 hour earlier than given time. without shutting the water valves , he removed the pipes and flooded. he connected the washer and did start the 15 minutes cycles. Just got the washer and still we have to use the washer for performance comment.

The control display is very hard to read as it is a black background with tiny gray letters. Fix this LG! In addition, the turbo wash feature is frustrating! It is the default on some cycles and cannot be canceled. I should be able to determine if I want to run the turbo wash on whichever cycle I choose. It is also noisier than I expected to be. I regret this purchase!

[This review was collected as part of a promotion.] How the clothes come out cleaner than my past washer. Spin cycle makes less dry time.

[This review was collected as part of a promotion.] Wow,I'm definitely happy and delightfulwith my washer

[This review was collected as part of a promotion.] Great product works wonderful lots of features well worth the money

[This review was collected as part of a promotion.] bought this only knowing it was a front loader and it is the best investment I have made

[This review was collected as part of a promotion.] I have had my machine for over a month and so far love it. Love the size and the cycles