Customer reviews for Serta Memory Foam Manager's Office Chair, Assorted Colors

Customer reviews for Serta Memory Foam Manager's Office Chair, Assorted Colors for

Serta Memory Foam Manager's Office Chair, Assorted Colors

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4.4 out of 5 stars

stars372 ratings157 reviews

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Showing 61-70 of 157 reviews

Dec 29, 2023

Kevin

5 out of 5 stars review

Verified Purchase

Well built. Good value

This chair is very comfortable and conforming to your body. You will be able sit for hours in comforr

Helpful?

reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Jan 1, 2024

Carol

5 out of 5 stars review

Verified Purchase

Decent home office chair

We've had several of these chairs. They've lasted about ten years each. Worth the money for home use.

Helpful?

reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Dec 19, 2024

TGB

1 out of 5 stars review

Piece of Junk

This chair is a total piece of JUNK! I puchased 3 of them a little over a year ago and have thrown two of them into the trash.

Helpful?

reply from True Customer Service

We’re sorry to hear about your experience and understand how disappointing this must be. Our goal is to provide products that meet your expectations.We’d appreciate the opportunity to make things right or explore potential solutions for the remaining chair. Please reach out to our customer service team at 800-379-9773 or ServiceEscalations@trueinnovations.com, and we’ll do our best to assist you. Your feedback is important to us, and we’ll share your concerns with our quality team.

Feb 26, 2024

Harold1

1 out of 5 stars review

Inferior quality.

I purchased this Home Office Chair May 31, 2023. It has hardly been used and the material on the armrest is showing excessive wear, the fabric is tearing. The rest of the chair is like new.

Helpful?

reply from True Customer Service

Thank you for sharing your feedback on Serta Office Chair, Harold. We are sorry to hear that your arm rest material isn't holding up as expected. Please contact our customer service department to see if a replacement is available. You can reach us at 800-379-9773 or service@trueinnovations.com. We look forward to getting your chair in great condition.

Aug 14, 2024

1 out of 5 stars review

Don't waste your money...

This chair is absolute trash. The material has split, the chair won't maintain height (Picture it: I'm literally SINKING on Zoom calls), and the wheels stick. I cannot recommend this chair at all.

Helpful?

reply from True Customer Service

Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Mar 22, 2023

Mylene

1 out of 5 stars review

Not Durable office chair

Pros: - Price - Comfort Cons: - Weak stitching didn't even last over a month - double stitched should have been used ( user weight : 115 lbs) specially for contact points - Chair cannot be leaned back

Helpful?

reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Feb 2, 2024

Ron

5 out of 5 stars review

Verified Purchase

Great

Great support and very comfortable.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Dec 10, 2022

Michael L

5 out of 5 stars review

Verified Purchase

Very Comfortable

We bought 10 of these for our conference room and our staff loves them! They are very comfortable.

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Dec 26, 2023

Bilbo

5 out of 5 stars review

Verified Purchase

Comfortable chair

Chair assembly was easy. Seat cushions were firm and comfortable.

Helpful?

reply from True Customer Service

Sep 27, 2023

Chavez

5 out of 5 stars review

Verified Purchase

Love it!

I love my new chair! Very comfortable

Helpful?

reply from True Customer Service

• Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773.