I received the Member’s Mark Four-Foot Glider Bench, Model Number TM130837, very quickly. The shipping box was in terrible condition (more on that later) but after inspecting the bench, except for a few minor “dings” everything was OK and all the parts were there.
The box said “easy to assemble” and it truly was. I was able to assemble it without help but it did take me close to 90 minutes. I’m sure others will be able to assemble it more quickly; I’m just slow at it.
The instruction booklet was excellent (surprise!). The text is large, not tiny. Each step clearly identified the parts to be used and the diagrams were helpful. All the screws and bolts were very organized in one sealed package and the package includes a few extra in case one is lost or misplaced. The only tools you need to provide are a Phillips screwdriver (yea! no Allen hex keys!) and a rubber mallet (I just covered the wooden caps with a washcloth and tapped them in with a hammer). “Wrenches” are included but they’re just stamped, narrow metal. I used my own 1/2” box wrenches and that made assembly easier.
My only complaint is in Step 2 where the instructions say not to tighten the bolts but no other step clearly indicates, at least to me, when to tighten them.
The assembled glider bench looks great! The construction is sturdy; there is no creaking. There is plenty of space for two people to sit comfortably and it is comfortable. The bench glides smoothly.
A tag attached to the back support says the wood is from well-managed forest.
Overall, I’m very pleased with the purchase.
The shipping box, other the hand, left a lot to be desired.
Sam’s Club clearly patched up the box (note the Sam's Club packing tape in picture) and shipped it out but did a poor job. There was no indication the contents were even checked before shipping it. If parts had been lost, it would have been very frustrating. The box arrived with half of it not even sealed. The delivery driver did gently place the box at my front door. I could lift the one side of the box to see to the contents inside. FedEx or Sam’s Club also used clear packing tape to patch up the factory tape that had failed but their efforts were not effective.
I’m very disappointed in how the glider box was shipped. I lucked out in that all the parts were there.