Excellent News! Your new dishwashers sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that in our dishwasher. Welcome to the Samsung family! ^Cat

Hello there, We understand how you feel if your dishwasher is not working as it is supposed to be. Let's go ahead and help you. If your auto door release stopped working, please see pages 35 to 36 of your user manual on how to turn this on or off. Manual https://downloadcenter.samsung.com/content/UM/202308/20230810135953789/DW9900R_DD68-00209A-06_EN_MES.pdf Should you need more assistance with your auto door release, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146559441) to help our team pull up your information. Have a great day. ^Camille

That's good. Hope you don't run into any problems. ^Pat

We are delighted you took the time to share your feedback with us and look forward to using this information to help improve our products and services. For assistance with this concern, please take a look at the link below. ^Pat https://www.samsung.com/us/support/troubleshooting/TSG01000970/

Thank you for sharing this with us and providing your feedback. I see where you are coming from. We would like to make this right as soon as possible. Please reach out to us by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142892513