Hello Nina, Thank you for choosing Samsung for your dishwashing needs. We completely understand your disappointment and are saddened that you no longer have the product. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. -John

Hello Cramchop, Thank you for sharing your feedback. Your satisfaction is our topmost priority. I understand you're having trouble with your Leaking dish washer. We apologize for the inconvenience if the dish washer doesn't meet your expectations. Don't worry, will surely notate your feedback about this matter for a better product in the future. I highly recommend clicking this link below for a basic troubleshooting guide: Dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-displays-a-leakage-error-code Dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/ How to reset your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00087943/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Reference number: 1144640818 Thank you for choosing Samsung. Have a great day. ^^Ross

I hear that a lot. But if you would like some assistance from some real people, head over to our Social Media team by using the links below. They would be more than happy to help. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1142720947

Thank you for your review and for being a Samsung customer. ^Pat