Hi there, It's essential to keep the unit accessible as possible. An error on your dishwasher indicates a problem. Some errors can be resolved on your own with some light troubleshooting so you can get your dishwasher back in working order again. You may refer to these links and videos: Samsung dishwasher is displaying an error code: https://www.samsung.com/us/support/troubleshooting/TSG01002074/ How to reset your Samsung dishwasher: https://www.samsung.com/us/support/answer/ANS00087943/ Troubleshooting dishwasher error codes: https://www.youtube.com/watch?v=xCY2C3KzdRc Fixing other error codes: https://www.youtube.com/watch?v=fev-oWpw5ho For added reference, refer to these links and videos: How to install your dishwasher: https://www.youtube.com/watch?v=-uPbp-zAM-k Control Samsung Dishwasher with SmartThings App: https://www.samsung.com/us/support/answer/ANS00078853/#:~:text=Control%20devices%20in%20SmartThings The below link is the user manual for your model. Turn the pages 37-39 for reference: https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf Should you need assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145717324, to help our team pull up your information. Have a great day. Melardo

Excellent News! Your dishwashers sleek design and quiet but, powerful performance is a wonderful addition to any kitchen, and glad you found that match with Samsung. Welcome to the Samsung family! ^Cat

Hi Jess, We apologize that your experience with the Samsung dishwasher was less than ideal. We appreciate all feedback that helps us understand how to improve our products. I suggest you check this link for the most common issue with the dishwasher. https://www.samsung.com/us/support/search/?query=dishwasher&referrerPageUrl=https://www.samsung.com/us/support/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket Number: 1144806954 Thank you for being a valued customer of Samsung. Have a great day. ^Camille