Hello! Here's a link that'll help with your Samsung dishwasher concerns, and assist you with getting the most out of your appliance https://bit.ly/2Z0dLEc ^Ty

Hi Ssuser1234, Thank you for bringing this to our attention. We apologize that your Samsung Dishwasher is leaking. I understand how troublesome it can be when the dishwasher's dripping. This is not the experience that we want you to have. Please visit this link for Troubleshooting steps when the Samsung dishwasher is leaking: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking Level your Samsung dishwasher to prevent leaks: https://www.samsung.com/us/support/answer/ANS00080768/ In case of repairs will be needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA One (1) year parts and labor Five (5) years Linear Motion Parts*, Printed Circuit Board, Racking and Stainless Door Liner & Tub for leakage (Parts Only) Linear Motion Parts: Belt operating AC motor (Motor Geared), Belt V-Timing, Rail, Holder Rail (Front Up, Front Low) Should you need assistance, you may reach us via the following for immediate support: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144765918 Thank you for choosing Samsung. Have a great day! ^Chrystel

Good day, We are here to help you check why your dishwasher has no power. Let's say your dishwasher isn't starting anymore. A switch must be switched, or a circuit breaker may have tripped. You need to check a few items to get your dishwasher working again. Please check this link for helpful tips. Samsung dishwasher does not turn on: https://www.samsung.com/us/support/troubleshooting/TSG01001914/ If, in any case, your dishwasher turns with the power button but won't start when you touch "Start," see this link. The dishwasher doesn't start or fill with water: https://www.samsung.com/us/support/troubleshooting/TSG01000965/ I have also included a link to the dishwasher's user manual. See page 46 for how to troubleshoot the dishwasher if it will not start: https://downloadcenter.samsung.com/content/UM/202105/20210503134711859/MANUAL_USERS_DD68-00209A-04_EN_MES_20210406.pdf Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1145758693, to help our team pull up your information when you message us. Have a great day. -John

Hello Vincent, Thank you for reaching out. We appreciate you informing us that your Samsung dishwasher is leaking water. We apologize for the inconvenience the issue has caused you, especially since the problem happened again after the warranty service. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. Here is a link to the troubleshooting steps to try when your Samsung dishwasher leaks. https://www.samsung.com/us/support/troubleshooting/TSG01001021/ I've also included a link to our Warranty Page to learn more about the product's warranty coverage. https://www.samsung.com/us/support/service/warranty/DW80R9950US/AA Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Your Reference Ticket Number: 1144690511 Thank you, and stay safe! -Angelica

Hi Ngun, Thank you for bringing this to our attention. I’m sorry to hear you’re not happy with our product Smart Linear Wash 39dBA Dishwasher in Stainless Steel. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. For the immediate resolution of your concern, you may also reach us via the following option. Reference number:1144359600 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung, ^Ross

We're glad you brought this up, Lawrence. We're here to help with your Samsung dishwasher! A visibly leaking dishwasher can be troublesome, and you may need help fixing it. Learn more here: https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking Proper leveling will help to prevent leaks from the dishwasher: https://www.samsung.com/us/support/answer/ANS00080768/ It would be great if you could give us a few more details that led to what you are experiencing with the unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145156747, to help our team pull up your information. Have a great day. ^Chrystel

Hi Kalyan, We value customers who provide a review on their products. We will assure you that we are here to help. It would be awesome if you could give us just a few more details, and we would like to see how we could assist. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145104012), which will help our team pull up your information. Have a great day. Melardo

Hey, Kenny. We appreciate your feedback on our dishwasher. A quiet dishwasher is very convenient for our customers. ^Pat

Hello Lori, We are aware of the significance of having functional appliances at home. We're here to help you. To check the availability and compatibility of your dishwasher's lower nozzle, contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Once you have the replacement part, don't hesitate to get in touch with us using the following options for us to assist: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147409527) to help our team pull up your information when you message us. Thank you. -Kimberly

Hi KWolfe,Thank you for being with Samsung. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.To further assist you, please contact us with the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) You may provide this reference number (1144969558) to help our team pull up your information.Thank you for choosing Samsung. Have a great day.^^Ross