I don't like you that you are having an unpleasant experience with the dryer. I know this must be hard for you. I have some troubleshooting steps for your concerns. Check out the link below. ^Pat http://www.samsung.com/us/support/troubleshooting/TSG01000979/ http://www.samsung.com/us/support/troubleshooting/TSG01000999/

It's more promising when an appliance performs at its best, Steven. We've shared some possible fixes for your dryer's WIFI. Even if you aren't home when the dryer is running, it doesn't mean you can't check up on your laundry. Make sure your clothes come out perfect each time by using the SmartThings app on your phone or tablet. Please check these links for details. Use SmartThings to control your Samsung dryer https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf How to control your Samsung washer and dryer remotely using SmartThings | Samsung US https://www.youtube.com/watch?v=5WXc4hIPKVQ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. ^Camille