Customer reviews for Samsung 7.5 cu. ft. Electric Dyer with Reversible Door

Customer reviews for Samsung 7.5 cu. ft. Electric Dyer with Reversible Door for

Samsung 7.5 cu. ft. Electric Dyer with Reversible Door

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4.5 out of 5 stars

stars475 ratings458 reviews

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Sep 16, 2025

Unhappy customer

1 out of 5 stars review

New dryer poor wuality

[This review was collected as part of a promotion.] I purchased a brand new Samsung dryer it worked for 3 loads of clothes started giving error code that door was open while it was running and then stopped heating contacted Samsung 3 weeks later still have brand new broken dryer with the same line someone will contact you in 24 to 48 hours every time you call

Review from Samsung US

Helpful?

reply from SEA Care

Hello there, We aim to provide you with a hassle-free experience while using your dryer. Let us help you. We recommend consulting the resources below to address any performance issues with your dryer. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. The Samsung dryer displays an error code (Please choose the exact error that you are seeing in your dryer): https://www.samsung.com/us/support/troubleshoot/TSG10001006/ The dryer has no heat at all: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide the reference number 1150748685 to help our team locate your information. Have a great day. -John

Jul 21, 2025

Annie

4 out of 5 stars review

Nice dryer

[This review was collected as part of a promotion.] DVE45T6000V. Have had about 2 months. Dryer works well. One complaint is that on NORMAL settings even with the highest dry setting, sometimes the clothes are a bit damp. Now and then it sounds like something is rubbing, may need to call that in under warranty.

Review from Samsung US

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Jun 20, 2025

newdryerplease

2 out of 5 stars review

Needs work

[This review was collected as part of a promotion.] Although installation was simple, the drying of clothes takes longer than the provided option on the display. We have had to call for service twice because the drum belt kept falling off. The first time, there seemed to be a little piece of tape holding the tension wheel in place on the motor. the second time, the repairman stated that the belt had been frayed as if it were a 5-10 year-old belt.

Review from Samsung US

Helpful?

reply from SEA Care

Good day, We appreciate your patience in dealing with this matter. We want to speak with you more about your experience and determine what steps can be taken to help with your Samsung dryer's fix. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1149663278, to help our team locate your information when you message us. Have a great day. -John

Sep 7, 2025

Sheab4

5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] It is very quiet and hardly notice it running. I like the different options for different types of laundry or items needed to dry. I like that it isn’t abnormally large and unnecessarily wide or tall , but the inside drum is gigantic!!

Review from Samsung US

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Jun 2, 2025

Howie

1 out of 5 stars review

High repair bills - avoid this product

I have had this dryer for 3 years and every year the moisture sensor goes bad which cost +$300 to replace, so I have now spent more than the cost of the machine in repair bills. This year the drum is vibrating so badly its only a small matter of time before the dryer dies. Very disappointed with this product.

Review from Samsung US

Helpful?

reply from SEA Care

We understand the importance of a working dryer in your household, Howie. Let's get this taken care of. Please refer to the resources below to rectify the vibrating issue in your dryer. Please click the link and hyperlinks for tips. Samsung dryer is vibrating or shaking: https://www.samsung.com/us/support/troubleshoot/TSG10002405/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149424458, to help our team pull up your information when you message us. Have a great day. -John

Jul 20, 2025

Frustrated

1 out of 5 stars review

Don’t buy it

I have had it with this dryer. It has not dried clothes from day one. I have read the manual and interestingly there is a lot of info about how to fix it!!!! What does That tell you? I have given it the benefit of doubt but I am fed up that it takes hours to dry one load. And I’m not talking a large load!! I shouldn’t have to fix my new dryer and that probably won’t work anyway!!!! Also no light inside-with a black drum!! Try to contact Samsung-good luck. Takes you to electronics

Review from Samsung US

Helpful?

reply from Samsung Care

Hi there, We understand how you feel regarding this dryer. We are here to help you. Please see page 45 of the user manual for steps to take when the clothes are not dry after the dryer cycle. https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf hould you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1150072380), and it will help our team pull up your information. ^Rodel

Nov 20, 2020

Chipper

5 out of 5 stars review

Verified Purchase

Samsung 7.5 cu/ft Electric Dryer

Great Dryer at a great price.

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Dec 10, 2020

Bill

3 out of 5 stars review

Verified Purchase

Awesome Dryer

The best purchase ive ever made, the dryer work great Plenty of settings to choose from.

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reply from Supplier Response

Bill, it is a wonderful thing when your expectations and product performance meet. Welcome to the Samsung Experience! ^Lena

Jan 29, 2021

Kailey

5 out of 5 stars review

Verified Purchase

This dryer is perfect!

Excellent performance. It gently dries my clothes.

Helpful?

Feb 3, 2021

Apey

5 out of 5 stars review

Verified Purchase

Love!

Absolutely love! Delivery and installation was fast and convenient. Works like a charm.

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