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Sams Club
Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 751-760 of 794 reviews
Feb 21, 2019
Stuck
2 out of 5 stars review

Did not last

This mattress was very comfortable for about 3 years. It is 4 years old now and has a very noticeable dip on both sides. I feel like I am sleeping in a hole.

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Dec 4, 2018
RC
5 out of 5 stars review

Awesome mattress.

First time I laid on it seamed kind of firm. However after sleeping on it for several months now I love it. Very comfortable. Never wake up with any aches or pains. I actually look forward to going to bed now. Works for my 225 lbs.

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Apr 26, 2018
Jtfisch
2 out of 5 stars review

Sad

I chose this mattress based on Consumer Reports, and have owned it for two months. It is very firm, and that may be what I need. I've been sweating every night since. Now looking at cooling mattress pads. I currently have buyers remorse.

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Feb 18, 2019
andj
5 out of 5 stars review

amazzzzzzing

Best $500 I’ve ever spent My back pain is gone it is soft but perfectly firm I don’t have to roll over 20 times a night anymore i looooovvvveee this mattress and the value is amazing thanks you sams club

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May 7, 2020
DR
5 out of 5 stars review

Verrrry comfy!

My daughter bought one for herself. We tested it and loved it so much we bought another one for my son. My dad loved it so much that he bought one for himself also.

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Mar 22, 2021
Cgarr
3 out of 5 stars review

It only expanded to 10 inches

Help! I bought this mattress Friday and I set it up Friday night. It’s been over 48 hrs and it has only expanded to 10 inches. It’s super comfy and I hate to call Sam’s about it but I did pay for a 12 inch. I’m so torn! I wonder if I have to give it more time..

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Oct 30, 2021
Sleeper
4 out of 5 stars review

Not 12 inches

We bought this mattress this month (October 21). We took it out the box as instructed waited 48 hours to see if it would reach the 12 inches, no such luck. Serta put a 10 inch mattress in a 12 inch box either by mistake or on purpose. I would give 5 stars if it was not for this situation. The mattress sleeps good, no more back pain!!!! Now struggling if I should return it!! I feel cheated!!!

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Sep 25, 2018
Ask
3 out of 5 stars review

Top of the LINE!

I've had lots of problems finding a mattress to where when I get up in the morning I feel my back pains. This is the only mattress that I wake up with no back pains! I'm so pleased with my purchase! It's like sleeping on a cloud and for being sold at a low price! Highly recommend.

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Aug 16, 2020
Gloria D
3 out of 5 stars review

Love love this

I would buy this mattress over again, very satisfied.

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Dec 31, 2021
HelloWorld
1 out of 5 stars review

Disappointed

After letting it sit for 4 days, it only rose to a little less than 10 inches.

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reply from Supplier Response

Hi there! We're so sorry to hear that you are experiencing issues with your Serta SleepToGo 12" memory foam mattress and would like to get this resolved for you. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!