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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 751-760 of 796 reviews
Apr 7, 2021
Reviewer name: Lucy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome!!

Awesome mattress so comfortable, better nights sleep!

Helpful?70GQ544Y4G6E13592758733
Sep 29, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Mattress

After three nites I am positive about the mattress.

Helpful?70GQ544Y4G6E13592758733
Nov 4, 2021
Reviewer name: Jen87
3 out of 5 stars
3 out of 5 stars review

Firmness

I really thought that with a medium firmness, the bed would be soft. It is hard and firm.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Apr 8, 2019
Reviewer name: Malvarez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing mattress

We received our mattress over a week ago and we have slept great every night since!

Helpful?70GQ544Y4G6E13592758733
Aug 16, 2020
Reviewer name: Gloria D
3 out of 5 stars
3 out of 5 stars review

Love love this

I would buy this mattress over again, very satisfied.

Helpful?70GQ544Y4G6E13592758733
Jul 18, 2021
Reviewer name: Jason
1 out of 5 stars
1 out of 5 stars review

Waste of Money

Says it is memory foam. More like concrete. Most uncomfortable mattress ever. I returned to Sam's the next day.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hello Jason, We are sorry the Sleep ToGo 12" mattress did not meet your expectations. Thank you for taking the time to provide us with your honest review. Your feedback helps us get better.

Nov 2, 2023
Reviewer name: Andy
3 out of 5 stars
3 out of 5 stars review

Only 10 inches

I agree with other reviews. Mattress is fine except it never got thicker than 10 inches, even a year later.

Helpful?70GQ544Y4G6E13592758733
Sep 27, 2022
Reviewer name: Josh
1 out of 5 stars
1 out of 5 stars review

Don't do it

Used it for like 2 weeks. Back hurts every morning. Swapped to my old mattress and no issues. They won't take it back so I threw it away.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi Josh. Thank you for taking the time to share your experience. We're sorry to hear that the SleepToGo mattress was not the right fit and apologize that the return process did not go smoothly.For future reference, we would encourage you to reach out to our dedicated Sam's Club Serta team at (385) 256-9674. They are able to address any questions or concerns you may have, assist with returns within the return window, and file warranty claims as needed.Most importantly, though, we're glad to hear that you are now sleeping comfortably. Best, The Serta Team

Jun 6, 2023
Reviewer name: Edna G
5 out of 5 stars
5 out of 5 stars review

Matrix

Good Register my mattix Trying to register my matrix any thing else we may. Need please let me know

Review from Serta
Helpful?70GQ544Y4G6E13592758733
Oct 26, 2021
Reviewer name: Sandiflylady
3 out of 5 stars
3 out of 5 stars review

I bought this mattress about 4 months ago as. Is still too firm. I’m wondering if we can buy a mattress topper that is less firm.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too firm for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.