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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 651-660 of 796 reviews
May 3, 2021
Reviewer name: MRandaz2
5 out of 5 stars
5 out of 5 stars review

ABSOLULETY LIKE SLEEPING ON A CLOUD!

Bought this for our camper, and I am so very happy we did! It is so very comfortable, I am buying one for our home bed also!

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there, thank you so much for taking the time to leave us this amazing review. We're so happy to hear that you are happy with your new Serta Sleep ToGo 12" memory foam mattress.

Jan 19, 2021
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Serra Mattress

I’ve only been sleeping on it a week, but happy with it. It’s a big warm. Soft , but supported . Expanded instantly and no odor

Helpful?70GQ544Y4G6E13592758733
Dec 12, 2021
Reviewer name: Reetawonder
3 out of 5 stars
3 out of 5 stars review

It's been a year too soft

I brought this mattress a year ago and I'm shopping for a replacement. It started off well, it is way to soft my back can't take it.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Mar 28, 2021
Reviewer name: AJ
1 out of 5 stars
1 out of 5 stars review

Misleading it’s not 12” , it’s 10” matters

It’s just 10” Mattress. Never Expand to 12” as they claimed it is. For the 2nd night I’ve stared experiencing a back pain. DO NOT BUY IT!!

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi AJ. Thank you for taking the time to share your feedback. We're sorry to hear about your experience and would be happy to help.Our 10-year limited warranty covers variance in dimensions of more than 1 inch (once the mattress has had time to expand).Based on your comments it sounds as if your mattress may be exhibiting signs of a defect.We'd like to encourage you to reach out to our dedicated Sam's Club Serta Team at (385) 256-9674. They will be able to answer any questions you may have and get a warranty claim started if needed.We hope this helps. Best, The Serta Team

Oct 27, 2021
Reviewer name: Djs200107
1 out of 5 stars
1 out of 5 stars review

Curved edges

The queen beds will never flatten out after removing from the box. I bought three of them and they’re all the same. See the attached picture. Don’t waste your money on the boxed mattress.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there! We can’t imagine how this may have happened, but if you allow us the chance to speak with you, we would like to make this right. Please contact us at 1-888-240-1945. Thank you.

Dec 4, 2018
Reviewer name: RC
5 out of 5 stars
5 out of 5 stars review

Awesome mattress.

First time I laid on it seamed kind of firm. However after sleeping on it for several months now I love it. Very comfortable. Never wake up with any aches or pains. I actually look forward to going to bed now. Works for my 225 lbs.

Helpful?70GQ544Y4G6E13592758733
Aug 28, 2024
Reviewer name: Pick up
5 out of 5 stars
5 out of 5 stars review

Pick up at the local Sam's Club

I would prefer to pick up my mattress at the local Sam's Club after online order. If it’s delivered to my apartment and left outside my door, I’m worried that someone might steal it. I’m willing to pay the delivery fee. Is this possible?

Helpful?70GQ544Y4G6E13592758733
Mar 21, 2021
Reviewer name: Perk
4 out of 5 stars
4 out of 5 stars review

Not a bad mattresss.

Easy set up. No smell at all and it expanded to full hight in about 8 hours. It is firm but not too firm. I am happy with my purchase so far. I added a mattress pad just for shifts and giggles. Not a bad mattress for the price.

Helpful?70GQ544Y4G6E13592758733
May 7, 2021
Reviewer name: JBOS
5 out of 5 stars
5 out of 5 stars review

Amazing Sleep and Value

This bed is really the best and for the price. I like firmer beds but with some comfort plush. This does the job and also makes less transfer of noise or movement when sleeping with others!

Helpful?70GQ544Y4G6E13592758733
Nov 3, 2018
Reviewer name: gimmecoffee
5 out of 5 stars
5 out of 5 stars review

Very pleased

Loved the convenience of buying/transporting a mattress in a box. Set up was a breeze. Very very comfortable for sleeping. Can't review the longevity as it is a recent purchase, but our first impression is excellent.

Helpful?70GQ544Y4G6E13592758733