This is like sleeping on a table or slab of cement. The foam is too dense for lighter frame people. I feel like I'm on up hard a counter. There is NO PRESSURE RELIEVING points when you sit atop this. To make things even worse, this foam mattress is so hot I believe in spontaneous human combustion now. I bought this a month ago and wake up every morning sore and stiff, and because of covid I waited on the phone for 47 min to get someone who ultimately told me to call local club, which was horrible at customer service for me. I would never recommend this bed, or buying in-club in case you ever need assistance because this 100% Serta guarantee is sketchy if "not bought on-line". I feel the Sam’s Club Member Services AND the members-only Serta hotline Serta Mattress Specialists should have a much better system to assist members than I have experienced.

Bought this a couple weeks ago and unfortunately, it was just too soft for me. I'm a larger guy, 230 lbs 6'1", and a combination sleeper. It was nice for the side position, but very uncomfortable on my stomach, and not great on my back. Fortunately Sam's made the return process easy.

I purchased this mattress 5/6/2017. Within 6 months to a year of owning the mattress, the memory foam began to lose it's integrity by slightly sinking in the spots where you consistently lay. I weigh 110 lbs, so that is pretty disappointing. This memory foam sure does "remember" the spots where you sleep. I am now sleeping in the middle of the bed where there seems to be the best support. Fortunately, my Sam's club is allowing for me to return this mattress with my receipt 4 years later. I should have returned it sooner, but it is such a pain to return such a large item.

My husband and I bought this mattress almost a week ago in hopes of a better night's sleep. This mattress has made me want to do anything but sleep in it. If you like sleeping on hard floors than you will love this mattress. I believe it also states cooling gel or something along those lines, and definitely not. We needed something a bit more firm than what we replaced, but still semi soft to at least feel as if we're still sleeping in a bed due to my spine and neck injuries years ago. I honestly think prisoners have a better sleeping pad than this. Complete disappointment and going to see if I can return, if not get rid of it. I won't be purchasing a serta again.

We bought this Serta 12" gel memory foam to go mattress expecting a 12 inch mattress! Is this mattress comfortable...yes! Is this mattress good looking...yes! Is this mattress a good savings right now... YES!! Is this mattress as it states a 12" inch mattress...NO!! I have waited and waited for it to only reach 10" at best. There is a Serta mattress for 50 bucks less right now(150 bucks after sale) that is advertised as a 10" inch mattress. Just buy that one and save yourself from anticipation of getting a 12 inch mattress! That is why I gave it a 4 star rating over a 5 star one. SO basically all the dimensions of each layer specified are not true according to this mattress.

This mattress was purchased to replace a similar mattess purchased years ago. We figured being name brand it was a pretty safe purchase. We opened the mattress and gave it two days is a warm room to expand. It only got to 9.5 inches, not the stated 12. The cover was still very loose unlike the mattres we were replacing. We have slept on it for 2 weeks and it is terrible. It's like sleeping on a board. We put a 4" foam topper on it hoping to not have to return it and it's hardly any better. We will be returning and do not recommend purchasing this product.

We bought this for our camper, opting for a foam mattress because it was slightly lighter than a spring mattress and easier to get into the camper. I've always been reluctant on foam because I don't like to sink into a mattress. But I don't feel like I sink into this mattress at all. It's perfect. Very firm but not too firm. My wife sleeps better on this one than our Avocado at home. Getting ready to purchase another one for my son's bed. I think it's a great mattress at a great price.

Very comfortable and a great value.

Very happy with my purchase very comfortable

No one want's to expect 12 Inches.. And get less.