Slept on one at my sister’s cottage in North GA. Came home and ordered a King for myself. Then my daughter & son-in-law ordered the Queen for their travel trailer. Best mattress I’ve slept on and the price was great too!

very comfy, firm enough for most. only issue was a dent in the middle at one of the ends which hasn't sorted it self out after 3 weeks' time. doesn't affect sleep due to its location.

This is my favorite mattress! I have replaced all the mattresses in my house with this one. I have back and neck issues and sleeping on this mattress is a dream! I don’t wake up with a back ache!! It cradles your body without leaving indentations. It’s not too hot. It’s just perfect for myself and my husband.

I have the Serta 14 inch king size for our master bedroom and I love that mattress. Decided to buy the 12 inch for our gest bedroom queen size. Was at the club pickup up one of the boxes went home opend the box and the cover was ripped. I could see the damage of the cover through the plastic. Took the mattress back at the store returned it and picked another box. Opened the other box home and waited for the mattress to expand. It expanded only to less than 10 inches and the cover is loose. For the price this is not acceptable. Will start the return process. If I wanted a 10 inch mattress, I would have bought a 10 inch mattress which also cost less.

The size of the bed completely sinking. I burn up on this mattress, and I’m not even a hot sleeper. I’ve only had this bed for a few months and it’s already indenting. It’s definitely not 12 inches. It’s definitely not firm or has any back support. I’m very disappointed. I will be going back to spring mattresses.

We purchased this mattress a few weeks ago. So far, we are not impressed. It is far from 12". It still has not fluffed up evenly. There is a slight chemical smell that just won't disappear. We live 200+ miles from the store where we purchased it, so returning it is not an option. Disappointed to have spent $600.00 on it.

to be honest the first couple of weeks on this bed I considered returning! IT was just too FIRM.. I took the cover off and put on a regular fitted sheet after the first couple of days. After that it started to soften up a bit.. Now it is Wonderfull to sleep on. I have severe arthritis and scoliosis. so getting the right bed was important to me. I have less pain now than I did with a regular pillow top mattress. This bed is also very affordable...

I read reviews & research ALOT before buying major purchases ESP a large one &/or one I'll be using a long time. I did both with this mattress including CR but still a little skeptical bc I didn't get to lay on it. Even checked out reg box springs/mattresses because that's what I'm used to but I NEEDED relief from the aches and pains associated with sleeping. This purchase was and is everything I wanted and needed! It's comfortable but most importantly my BACK or legs or neck don't kill in the morning anymore! Equally important is the cost is a fraction of what traditional mattresses cost! Re: S/H received pretty quickly, so much so I wasn't quite ready for it. I had bought a Zinus quick snap standing mattress foundation but the model I bought was a little too low to store tubs under (a must have for my space) so had to figure out how to heighten it. Once I did and the foundation was in place, the easy task of opening the box and cutting loose took place. The only "complaint" I'd have is I wasn't sure on the mattress which side was supposed to be up (or down) so went strictly by the picture (I need everything laid out for me!). Anyway, I'm sure you'll love this as much as I do and love the savings as well!

Great value

We bought this mattress 3 months ago and have really tried to like it. My husband cant sit on the side of it without sliding off and hates it. And I have horrible difficulty turning from side to side while lying on it because I just sink into the bed and just this morning I couldnt even get out of bed without help from my husband. (Truth be told I am not a tiny woman, more like a 2xl, but I have never had this trouble with any mattress including cheap air mattresses.) So, we chatted online with Sams and they gave us a Sams/Serta number to call. We called and gave them all our information. Supposedly in a week or two someone will call us to arrange a pick up and then we have to call back with a pick up number and they will credit our account. Then we will move our 10 year old worn out mattress back to our room and maybe we will have an ok nights sleep until we can by a better one. What a hassle. I am not sure I like this whole bed in a box idea! Really not sure memory foam is all its cracked up to be. I think we will end up doing the old fashioned thing and go to a mattress store if and when Sams ever picks up this thing. So if you like a really super soft mattress this might make you super happy. Otherwise, think again.