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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 11-20 of 794 reviews
Mar 8, 2018
Barb A
5 out of 5 stars review

Verified Purchase

Best Mattress Ever

I got this mattress because it got a great review from consumer reports at an excellent price, but now that I have it, I have to say it's the most comfortable mattress I've ever slept on in my entire life, and I'm 53, and I'm a side sleeper, so that's saying something.

Helpful?70GQ544Y4G6E13592758733
Sep 21, 2021
ron
5 out of 5 stars review

Verified Purchase

rv mattress

this mattress is firm and very comfortable , cooler than other memory foam we have . using this mattress in a 2021 rv in place of original mattress . amazing upgrade .

Helpful?70GQ544Y4G6E13592758733
Oct 23, 2019
JD
4 out of 5 stars review

Verified Purchase

Mattress

Very good so far, my thickness is only 12 inches after 2 weeks but don’t think it would change comfort much. Will note it is a little warmer than conventional mattress. Too early to recommend.

Helpful?70GQ544Y4G6E13592758733
Feb 8, 2018
Rick
5 out of 5 stars review

Verified Purchase

Like a Giant pillow

When you sit on the side of bed it feels very firm. When you lay on it, it feels very firm, then you sink down in it and it feels great. A good buy for the price.

Helpful?70GQ544Y4G6E13592758733
Feb 24, 2021
Mrs El
5 out of 5 stars review

Verified Purchase

Grateful to Serta

It was so EASY to install from the way it was packaged, to the rollers on the box, to maneuvering the mattress into place and then letting it expand. Grateful to Serta for that.

Helpful?70GQ544Y4G6E13592758733
Oct 9, 2019
Marie
5 out of 5 stars review

Verified Purchase

Purchased this about 3 months ago. Very convenient to ship and easy to unpackaged. Mattress immediately went into correct shape and form. We used on a platform bed so did not need a box spring. Very comfortable so far and good price for value.

Helpful?70GQ544Y4G6E13592758733
Aug 2, 2022
Momof3
5 out of 5 stars review

Verified Purchase

Great spine support

Nice and firm but not too hard. I have a bad back so I usually wake up stiff and sore in the morning. This mattress has greatly reduced that and I usually wake up pain free.

Helpful?70GQ544Y4G6E13592758733
Oct 10, 2024
Sindy
5 out of 5 stars review

Verified Purchase

Great mattress

Super comfortable and a very reasonable price. I bought my first one back in 2018 and it feels just as good as when I first got it. Now I bought a second one for the guest room.

Helpful?70GQ544Y4G6E13592758733
Apr 15, 2022
Ime
1 out of 5 stars review

Verified Purchase

No title couldn’t find one

Never expected such a bad experience, very disappointed with this mattress and with sam’s club customer service. The mattress never reached the 12’ inch high and couldn’t get help at all

Helpful?70GQ544Y4G6E13592758733
reply from Serta Team

Hi there. We are so sorry to hear that you have not had a good experience with your Serta mattress and want to help. Please contact us at 1-888-240-1945. Thank you.

Jun 11, 2021
Doc
2 out of 5 stars review

Verified Purchase

Mattress not recommended

Sadly this mattress turned out to be less comfortable then the Serra mattress I was hoping to replace. Back aches returned, and very soft edges, not happy with the purchase.

Helpful?70GQ544Y4G6E13592758733
reply from Supplier Response

Hi there. Thank you for taking the time to rate the SleepToGo mattress and provide your feedback. We're sorry to hear that it was not the right fit for you.We would encourage you to reach out to our dedicated Sam's Club Serta team at (385) 256-9674. They will be able to address any questions or concerns you may have. Best, The Serta Team