All the reviews were great. As I was looking for a firm mattress. One person said they took it back to Sam’s because it was like sleeping on a floor. That’s exactly what I needed to hear. Sam’s delivered it, it better then I thought it would be. If you like it firm buy it.

I received my mattress about three weeks ago. We opened the box and there were no instructions on how to set it up. We looked on YouTube and found a video on what we needed to do. It was simple and took no time to do. I’ve read some reviews that say it took a while for the smell to go away but I had sheets on ours within a couple of hours and was sleeping on it a few hours later. I wanted a firm mattress and had to think a long time about a “bed in a box” with memory foam being firm enough for me. I was very skeptical. This is a very firm mattress and I’m very satisfied with my choice. Overall, This is a great mattress for the money.

Loved my full size mattress so I bought the same one in queen size. This queen is much softer and there is less side support than the full size mattress. It still supports well, it just isn't as firm. Also, it took 34 days and a call to the Serta Pro team to be delivered. Honestly think they forgot my order...

Very nice. Takes getting used to, compared to an innerspring mattress. No bounce at all. My back hurt some after the first 2 nights, but once my body adjusted, no problems. It is a little more firm than my personal preference. I am a big guy and I was worried about being hot. So far, it is very comfortable.

I bought this mattress for my guest room. It is firm, but it's a softer firm than a standard mattress. It is quite comfortable to sleep on. The mattress never expanded to 12 inches, but that has not impacted my review of this product. I would buy this mattress again!

This mattress is very comfortable. We bought the same one a few years ago, and it is still as comfortable as the first day we used it. We needed another for a guest room, so decided to purchase the same brand/style, since we have been so pleased with the first one. It was shipped in a tall box that had the mattress rolled inside, so it was relatively easy to move to the room. The mattress expanded to its full size over the next day or so.

This mattress is a great buy. Don't waste your time at a mattress specialty store and get fooled by the pricing. This is a reasonable price but great quality memory foam mattress. I already had this same mattress in a guest room and bought another for the other room after the good experience with the first. Make sure you pay attention to the thickness as this comes in a couple different "heights".

My husband and I were shopping for a new bed. After several stops and finding prices to be so high at other stores, we stopped in at Sam's and on an impulse went to check out their beds. My husband immediately loved the supported feel of this bed. I was used to our Sealy Posturepedic Pillow Top that we'd had for 12 years. The price of this bed was too good to pass up. I figured at worst, it would be a guest bed! Well fast forward a month and we've both had the best sleep we've had in years. The support on this bed is awesome. We are both in our mid 40's and we've started to have small aches and pains - NOT with this bed! It is not too firm and not too soft. Our Sealy mattress cost us well over 1200.00 12 years ago! Set up was a breeze. We opened it at 6:00 am and slept on it that night at 10:30pm and it was fully expanded. No smell, no issues!

No doubt it's a quality mattress at a good price. Problem is we didn't anticipate how awful the out-gassing would be! It gave my wife a severe headache for 24 hours. We moved the mattress into a laundry room to then outgas for another 5 days which gave me a slight headache every time I was in that room for more than a minute. IF you are chemically or EMF sensitive either don't buy a memory foam type mattress (of any brand) or make sure you have clean garage or other place that doesn't "share the air" and can leave it to outgas for a minimum of 2 weeks.

I bought this for my spare bedroom but when I saw that it is wider and longer than the gel foam mattress I have on my own bed I swapped them. It quickly inflated to a full 12 inches and is so far very comfortable. I would say it is medium firm which I like. Will have to wait and see about it's longevity.