Thanks for sharing this with us. Please know that our products go through strict quality checks to ensure they provide you with only the best dishwashing experience. For best results, try the following tips: * Upside-down use: The bottle is not designed to be used in an upside-down position. Ask the consumer to spray several times into the sink in an upright position. * Clogging: Run warm water over the nozzle for a few minutes to loosen any clogs that may have occurred. * Dip tube: If this happens when the bottle is almost empty, it could be that the dip tube doesn’t reach the solution or is facing in the wrong direction. The correct direction for the dip tube is in the same direction as the sprayer, and the bottom of it should be in the corner. To change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. So we can help further, please give us a call at (800) 725-3296.

We're sorry to hear that you feel this way, as a lot of thought does go into the design of our products. Your comments will be shared, and we'd also be happy to learn more about your experience. Please give us a call at (800) 725-3296.

Our Dawn Powerwash Free and Clear does have a light pear scent. It is also free of any dyes or colorants and is a clear product. It provides the lightest scent of our Powerwash varieties. If you have questions, or if we can help you further please give us a call at (800) 725-3296.

Our products go through many quality checks to make sure they reach you in perfect condition, so we’re sorry to hear this wasn’t the case with your recent purchase! We’d like to learn more and help, so please give us a call at (800) 725-3296.