Thank you for leaving your feedback about our Powerwash spray. We're sorry to hear it isn't giving you the results you expect, as we do everything we can to ensure our products give you the cleaning power you deserve. We'll be sure to share your thoughts with our team, as we rely heavily on consumer feedback to decide which products to make available. So we can learn more about this for our Quality Team, and provide any assistance we can, please give us a call at (800) 725-3296.

We're sorry to hear you aren't having the expected experience and want to assure you that we have many quality checks to ensure the PowerWash works with ease. We recommend making sure the trigger is unlocked. The product should be in the locked position on store shelves. There is a cutout in the white plastic that shows a yellow marking at the top of the sprayer. The tip of the nozzle also has a cutout. When those cutouts are matched up and the yellow shape is completed, then it is unlocked. When the cutouts are not matched up and the yellow shape is incomplete, it is in a locked position. To unlock the nozzle simply grasp the tip of the nozzle and turn to match up the cutouts. Once unlocked and ready to spray, ensure to pull the trigger firmly and all the way for a full spray. We'd like to help as well as share this with our Quality Team. When you have a chance, please get in touch with us at (800) 725-3296.

We are sorry you are having this experience. Although Dawn Free & Clear has a light scent, it is free of dyes. We appreciate your feedback and will share your interest in a fragrance-free version with the Dawn team. Please know that your health and safety are very important to us, and we thoroughly test our products to ensure they are safe when used as directed. If you have any questions or if we can help you further with this, please feel free to give us a call at (800) 725-3296.

While we're glad that you're enjoying the easy clean that our Dawn Platinum Powerwash Dish Spray provides, we're sorry you're not a fan of the scent. This feedback is much appreciated, and we'll be sure to pass your thoughts along to the rest of our team. We'd like to mention that this product is available in four scents, including our Free & Clear, which is perfect for those who would prefer a lighter scent experience. Since we value your satisfaction, we'd be happy to look into this further for you. You're always welcome to give us a call at (800) 725-3296!

Your loyalty to Dawn truly means everything to us! We're so sorry to hear about your recent Platinum Powerwash purchase, since what you're describing certainly isn't the quality we'd expect. The leakage can be happening for several reasons, so we'd like to learn more and help with this. Please give us a call at (800) 725-3296.

We're very sorry you had that experience, gtolbert. While we know that scent and fragrance preferences are very subjective and personal, we'll definitely let our teams know how you feel. It might help to know that we have two other scents of Powerwash, Citrus and Apple. One of them might be more to your liking. Give us a call at (800) 725-3296 if we can help you further or answer any questions.

We’re sorry to hear that you’re having this experience, Reilly, and we hope that you’re feeling better. Since safety is at the heart of all we do, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, our products go through multiple quality checks, so we’d expect you to enjoy sparkling results with ease when using our Dawn Platinum Powerwash Dish Spray. We’d be happy to share some tips to help get it to spray as intended! When pulling the trigger, try squeezing the body of the bottle. This should force out any trapped air. Also, run warm water over the nozzle for a few minutes to help loosen any clogs that may have occurred. To ensure that you get the best results, be sure to scrape all chunks of food and grease from your dishes first. We also suggest only adding water during rinsing. If water is added earlier, it’ll dilute the cleaning power of the product. If you’re washing heavily soiled dishes, let the spray foam suds sit for 3-4 minutes, then wipe and rinse. We hope this helps. We’d like to gather some more details for our Safety Team, so please give us a call at (800) 725-3296 when you have a moment.

Dawn Powerwash Dish Spray is a different form and contains a unique formula optimized to provide rapid cleaning on tough greasy messes. It performs best when sprayed directly on soiled dishes, before adding water. To achieve the best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. For heavily soiled dishes, let the spray foam suds sit for 3-4 minutes. Water is only needed for the final step, just spray, wipe & rinse. We offer a variety of quality products at a great value, and our Dawn Team is here to help if you have any concerns or questions. Just give us a call at 1-800-725-3296 from 9AM – 6PM EST Monday – Friday.