We're very sorry you had that experience; it's certainly not something that we'd expect from our Dawn Powerwash. When you spray, wipe and rinse, it should rinse cleanly. Please give us a call at (800) 725-3296 if you have any questions or if we can help you further.

We're very sorry you find the scent overwhelming and unpleasant. We evaluate all ingredients in our products to ensure they are safe for people and the environment when used as directed, and we're concerned if you're experiencing a headache during use. If you love that great cleaning power, but would prefer a product free of dyes and strong perfumes, we recommend our Dawn Platinum Powerwash Dish Spray Free & Clear. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We always strive for our products to reach you in the best possible condition, so we're sorry to hear that a loyal Dawn fan like you had this experience. We'd be happy to share some tips to help get your Dawn Platinum Powerwash Dish Spray working as it should! First, please make sure that the trigger is unlocked. To do this, check to see that the yellow markings on top of both the sprayer and the nozzle are lined up exactly. We suggest priming the bottle by giving the trigger 3-5 full pulls. As well, you can squeeze the body of the bottle while pulling the trigger to ensure that any trapped air will be forced out. It may also help to run the nozzle under warm water for a minute or two. We hope that you find success with these tips! Since your satisfaction means the world to us, we'd like to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.

We are so sorry you had this experience with your Dawn Powerwash, Ton73. Our products undergo many quality checks to ensure they get to you with the best results. We will be sure to share your message with the rest of our Team. So we can help you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.

We're sorry to hear that this has been your experience. We can assure you that our products go through strict quality checks to ensure that they reach you in the best possible condition, and that a lot of thought has gone into the design of our packaging. Dawn has also been thoroughly evaluated to be safe when used as directed. We'd like to learn more and see how we can best assist you further, so please give us a call at (800) 725-3296 when you have a moment.

We thank you for sharing your feedback on our recent change to Dawn. We know that scent preference can be very personal. We're sorry to hear you are not a fan of the new scent. Please rest assured that we value your feedback greatly, and we will relay it to our Research and Development team. We'd recommend giving our Dawn E-Z Squeeze Free & Clear Fragrance-Free a try, as it has all of the cleaning power of Dawn with no added scent. We'd love to hear more about your experience and help you locate this version of Dawn. Please give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.