Your satisfaction means the world to us, so we're sorry to hear you're unhappy with the scent of your Dawn Powerwash Refills. Please know our products go through strict quality checks to ensure they provide you with only the best dishwashing experience, so we'd like to learn more about the bottles you're unhappy with for our Quality Team to investigate. When you have a moment, please call us at (800) 725-3296.

We're sorry that a loyal Dawn fan like you had this experience, and we hope that you're feeling better. Safety is at the heart all of we do, so we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. As well, a lot of thought goes into their design to ensure that you can use them with ease. It may help to squeeze the trigger harder and faster than usual. Since our Dawn Platinum Powerwash Dish Spray is designed to power through even the toughest greasy messes, we'd be happy to share some tips so that you can enjoy the best results. We suggest making sure to only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, try letting the spray suds sit for 3-4 minutes before wiping and rinsing. We hope this helps, and please give us a call at (800) 725-3296 if you'd like any further assistance.

We're sorry to hear that such a great Dawn fan like you is feeling disappointed, since we'd expect you to enjoy sparkling results with our Dawn Platinum Powerwash Dish Spray. As you mentioned, we do recommend letting the spray foam suds sit for 3-4 minutes before wiping and rinsing if you're washing heavily soiled dishes. As well, make sure you only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. Your satisfaction means the world to us, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.

We always strive for our products to reach you in the best possible condition, so we're sorry to hear that a loyal Dawn fan like you had this experience. We'd be happy to share some tips to help get your Dawn Platinum Powerwash Dish Spray working as it should! First, please make sure that the trigger is unlocked. To do this, check to see that the yellow markings on top of both the sprayer and the nozzle are lined up exactly. We suggest priming the bottle by giving the trigger 3-5 full pulls. As well, you can squeeze the body of the bottle while pulling the trigger to ensure that any trapped air will be forced out. It may also help to run the nozzle under warm water for a minute or two. We hope that you find success with these tips! Since your satisfaction means the world to us, we'd like to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.