We’re sorry you had this experience, since our Dawn Platinum Powerwash Dish Spray is formulated to deliver rapid cleaning power on even the toughest food messes. For heavily soiled dishes, we do recommend letting the suds sit for about 3-4 minutes before rinsing and wiping. As well, please be assured that a lot of thought goes into the design of each of our products. Your feedback is much appreciated, and we’ll be letting the rest of our team know how you feel about the sprayer. It may help to try squeezing the trigger a bit harder and faster than what you may be used to. We’re always here to help, so please feel free to give us a call at (800) 725-3296 if you have any questions for us.

We're sorry that you're disappointed with our recent Dawn Powerwash purchase, Albatrosson18. Our products go through many quality checks and we try our very best to ensure that each provides the quality and performance our Dawn fans know and love. Your satisfaction is important to us, and we'd like to gather more information to help. Please give our team a call at 1-800-725-3296 from 9AM — 6PM EST Monday – Friday.

The quality of our products is really important to us, so what you're describing isn't something we'd expect! We recommend that you run the nozzle under warm water for a minute or two to see if this fixes the issue. If this doesn't do the trick, then please give us a call at (800) 725-3296. We'd love to learn more and help!

Thank you for sharing your experience with Dawn Platinum Powerwash Dish Spray. Please be assured that we thoroughly test all of our ingredients for safety before we use them in a product, so your experience isn't expected. Safety is our top priority and based on what you shared we do recommend discontinuing use of this Dawn Powerwash Dish Spray. We hope you'll give our Dawn Powerwash Dish Spray Free and Clear a try, as the fragrance is a pleasant light Pear scent, which may be the perfect choice for you, given your scent sensitivity. We'd love to hear more about your experience in order to make a complete report to our Safety Team, and to help you further. Please hang on to the product and give us a call at (800) 725-3296 Monday-Friday 9 AM - 6 PM EST.