We're so sorry you're disappointed at finding a taste lingering on your dishes, Frugalmom. Extensive research and consumer testing goes into our products, and we can understand your disappointment at having this experience. We wouldn't expect Dawn to impart a taste into food, however, if the soap isn't completely rinsed off, or if the dishes have become porous, it is possible. If certain items always pick up a flavor, they're probably worn to the point of being porous, and items made of cast iron and plastic items are known to absorb flavors. If you love our Powerwash but prefer a lighter scent, we recommend using our Dawn Powerwash Dish Spray Free & Clear (in the clear bottle) which has a significantly reduced amount of perfume. Your satisfaction matters, and our Dawn Team would like to learn more details of your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We are so sorry you had this experience with your Dawn Powerwash, Ton73. Our products undergo many quality checks to ensure they get to you with the best results. We will be sure to share your message with the rest of our Team. So we can help you further, please call us at (800) 725-3296 from 9 AM to 6 PM EST, Monday through Friday.

We're sorry a loyal Dawn fan like you had this experience. Our Dawn Platinum Powerwash Dish Spray is designed to provide rapid cleaning on even the toughest greasy messes, so we'd expect you to enjoy an easy yet effective clean. For best results, make sure to only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. If you're washing heavily soiled dishes, we suggest letting the spray foam suds sit for 3-4 minutes before wiping and rinsing. While this product isn't meant to have an off-odor, it may smell differently than intended when mixed with certain foods. Your satisfaction means everything to us, and we'd like to gather some more details for our team. When you have a chance, please give us a call at (800) 725-3296.

We're sorry you're disappointed with how Dawn Powerwash worked. Our dish spray is designed to deliver fast cleaning on baked-on grease. It's also formulated with a combination of ingredients optimized to provide rapid cleaning on tough greasy messes. To achieve the best results, be sure to scrape all chunks of food and grease from cookware before applying the spray. It performs best when sprayed directly on soiled dishes, before adding water. For heavily soiled dishes, let the spray foam suds sit for 3-4 minutes. Water is only needed for the final step, just spray, wipe & rinse. Your satisfaction is very important to us, and we’d like to learn more about your experience to further help. Please give our Dawn Team a call at 1-800-725-3296 from 9AM -- 6PM EST Monday–Friday.

We're very sorry you had that experience. When this happens after changing to a refill, you may need to prime the pump to remove any air trapped in it. Pull the trigger 3 to 5 times to get it to spray or "force prime" it by squeezing the trigger and squeezing the body of the bottle. it could also be that the dip tube is facing in the wrong direction. The correct direction for the dip tube is in the same direction of the sprayer and the bottom of it should be in the http://spr.ly/6421GIkJB change the direction of the dip tube, disconnect the sprayer from the bottle and reconnect it. When reconnecting, make sure the sprayer and dip tube face the same direction and that the bottom of the dip tube is in the corner of the bottle. Please give us a call at (800) 725-3296 if you need further help. We're here for you.

We're sorry to hear that such a great Dawn fan like you is feeling disappointed, since we'd expect you to enjoy sparkling results with our Dawn Platinum Powerwash Dish Spray. As you mentioned, we do recommend letting the spray foam suds sit for 3-4 minutes before wiping and rinsing if you're washing heavily soiled dishes. As well, make sure you only add water during rinsing. If water is added earlier, it'll dilute the cleaning power of the product. Your satisfaction means the world to us, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (800) 725-3296.