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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress
4.5 out of 5 stars
stars2,677 ratings2,677 reviews
  1. 5 stars76% (2,027)
  2. 4 stars11% (284)
  3. 3 stars5% (139)
  4. 2 stars3% (78)
  5. 1 star6% (149)
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Showing 171-180 of 2,677 reviews
Sep 29, 2023
Senior Happy Sleeoer
5 out of 5 stars review

Verified Purchase

Best Mattress Ever

[This review was collected as part of a promotion.] For past few years I tried EVERY high quality top of the line brand there was. My back still hurt. After house sitting for my son and sleeping on his tempurpedic, just after day 4 my back felt so much better after years of hurting. I don't know how they do it, but somehow there's the perfect back support, but also it's super soft for my very arthritic shoulders and NO pain as a side sleeper. I'm 70 yrs old and I wish I could save people money by telling them to skip all the others and go with this one, wish someone had done that for me. Buy it, you won't be sorry and it's true when it comes to mattresses, you do get what you pay for.

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513591373615
Aug 25, 2020
Nan
5 out of 5 stars review

Verified Purchase

Wonderful sleep

I always thought I was getting a good night's sleep until my new Tempur-pedic ProAdapt became a part of my life! I wake up with a completely rested body now. The plus is that the adjustable bed makes my legs feel so much better. I suffer from adult onset muscular dystrophy and the various settings are so helpful with my comfort. TV watching is an added plus!

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513591373615
May 16, 2026
Pejman
1 out of 5 stars review

I can’t believe it only lasted 3 years

I have bought 4 mattresses from you. The first one bought in 2006 is still in our guest room and fantastic. The second one worked for 11 years and then you guys gave us credits to buy the two we have now. Also fantastic. My wife’s mattress (we have split king) which is a medium is still great. Mine (firm) has been far less than impressive. But the worst of it is the dishonest way you “assess” damage. We did everything right. You refused our warranty claim because there are 2 pencil eraser sizes stains on the mattress cover (NOT on mattress. On mattress cover!!!). Your assessor said this is “water damage”. Complete and utter nonsense. Especially as the mattress sags on one side and the “water damage” is on the side with no issues.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513591373615
May 1, 2026
Fernando
3 out of 5 stars review

Comfortable when sleeping on but sinks a lot when getting up

The mattress is pretty comfortable once you’re in the position you want to be when sleeping but getting there and or getting up is hard due to the lack of support from the springs I assume??? I’m only 170 pounds and my wife is about 145. Would absolutely rethink this decision.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513591373615
Apr 19, 2026
UNHAPPY SLEEPER
1 out of 5 stars review

TERRIBLE PRODUCT AND WARRANTY

I’m extremely disappointed with my Tempur-Pedic bed. I specifically chose this mattress and adjustable base setup because it’s marketed as helping with comfort and sleep issues like sleep apnea, which was a major factor in my decision. After only four years of use, the mattress has significantly broken down in the middle—right where it’s most affected by being propped up on the adjustable frame. This is especially frustrating because the entire system is designed and promoted to be used this way. I used the bed exactly as intended, regularly adjusting the base to improve my sleep. Instead of holding up, the mattress has lost its structure and support in a very noticeable way, making it uncomfortable and undermining the very reason I invested in it. To make matters worse, my warranty claim was denied due to a sweat stain. This makes no sense, as the breakdown is not even in the same area as the stain—it’s in the section where the adjustable frame raises the mattress and where my body weight is concentrated. If the stain were truly the cause, the damage would be in that location, not in a completely different area. It feels like an excuse to avoid honoring the warranty rather than addressing a legitimate product failure. For a premium product that’s supposed to be durable and supportive—especially for people dealing with sleep issues—this kind of deterioration in such a short time is unacceptable. I expected far better quality and longevity. Based on my experience, I will never buy another product from this company. Don’t waste your money. TERRIBLE EXPERIENCE!!!

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513591373615
Apr 27, 2026
Snoozy
3 out of 5 stars review

Comfortable

I like our new mattress. We are still getting used to it but it does seem to help our joints. I’m a little disappointed though because the mattress bounces every time husband moves. He has restless legs and we thought this mattress might help with motion. Sadly, it does not.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513591373615
Apr 20, 2026
Very Dishearten Customer
1 out of 5 stars review

READ BEFORE BUYING!!!!

We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we’ve consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we’ve followed all care guidelines. It’s hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

Review from Tempur World, LLC
Helpful?6PTTNVCP9IY513591373615
May 7, 2026
high cost
3 out of 5 stars review

so far so good

I was expecting to be wowed by the mattress because of the cost and all the hype but it is not as big as my older california king maybe the dimension standards are different based on brands. In my opinion the cost is very high and the thickness is not to my liking. I am not impressed due to the high cost. it is over priced for sure.

Review from Tempur World, LLC
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May 6, 2026
Alexander K in Austin
2 out of 5 stars review

Too Soft - uncomfortable for back sleep

I’ve owned the Tempur-pedic pro adapt for nearly 4 years now and I generally sleep in the guest bedroom because I find it uncomfortable compared to my Casper. I find the medium has become far too soft and unsupportive and uncomfortable on my back. Going back I wish it would have gone with a firmer model or perhaps a product which would’ve held up better. I reached out to Support and they informed me there’s nothing they can do for me at this point so pretty disappointing after making such a large investment.

Review from Tempur World, LLC
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Sep 29, 2023
lulu
2 out of 5 stars review

Verified Purchase

Not worth of the value, too pricy and the delivery sucks

[This review was collected as part of a promotion.] Please replace your white glove delivery company. They are not professional at all and fail to deliver the product

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513591373615