Tempurpedic customer service is horrible. The bed is good, but the service is terrible. We ordered our bed and base and needed to replace the base. We made several calls to customer service in an attempt to replace the base. We were made many false promises. If we didn't continue to follow up, I believe that our issue would never have been solved. Tempurpedic needs to give their customer service professionals better tools to be able to do their job. As nice as the people were, they were barely able to help us with a simple product replacement.

I'm 6'2", 270. larger than your average human man. I have chronic lower back issues. For many years, I urged my partner to get a Tempur-pedic and he finally agreed after seeing many videos about the new cooling cover. We got it about 30 days ago and my first thought was that it was too firm. Now I feel it's just right. PERFECT for both of us, actually. I hope it lasts, that is my only concern, as it's pricey.

I'm still working the mattress in but can already feel it coming along. It is extremely comfortable. I do not notice being hot or it retaining heat at all! I would recommend this to anyone with oresurre point problems especially a side sleeper like myself.

[This review was collected as part of a promotion.] Go for this one if you like a really firm mattress good for your back! It's still soft enough to form to your body. I sleep very well on it now compared to any other mattress. Next one I get will be a super soft extra plush :)

I was skeptical to purchase the actual TEMPUR-ProAdapt Hybrid. For one, the cost was intimidating and two, we had an off brand Memory foam that didn't last as long as I'd hoped nor did I experience much relief. My husband and I both suffer from recurring back and neck pain - due to herniations, disc degeneration etc. Getting up early because my back hurt too much became the norm for me. (And when I say early I mean 4:30 am regardless of what time I went to bed). I then herniated another disc that had me wheel chair bound for a month. After that experience, and thankfully I'm almost pain free now, I decided to spend the money because, if your health is off your whole life is off. We have had the Tempur-proadapt hybrid split King and I am SO SO very happy we invested in our health. The zero gravity feature is amazing to let your body relax right before sleep. I'm sleeping all through the night (hardly ever did that even when my back was healthy) and actually want to stay in bed in the morning. I'm amazed and will never go back to a regular mattress or an "off-brand" memory foam!!!!

The first night I slept in my new bed I went right to sleep. No tossing an turning absolute comfort. I just had my hips replaced and had a great deal of trouble sleeping. This is the first time I awoke with no headache or backache. I just love it an it makes me want to go to bed earlier than I use to.

[This review was collected as part of a promotion.] I ordered the adapt medium which was too soft for me and slept hot so I upgraded to pro adapt firm, it's A lot cooler and the sheets don't sink in and move around.. I noticed the beds do off-gas and need to air out for a few days. Final conclusion- the bed is outstanding it contours to your body the way it should and yes you can still sleep on your side. I look forward to getting off work every night now. Thanks Tempur-Pedic!

I Love my new bed! I sleep much better now. I love the fact that you can lift both the head of the bed and the foot of the bed. Both at the same time if you wish. I haven't experienced anything about the bed that I do not like. It certainly has made my life a lot better by giving me more comfortable sleep ! MMJ

I use to wake up every morning with back pain. My first night sleep on my pro adapt mattress was very comfortable and NO back pain the next morning or since sleeping on the pro adapt. Love that the cover can be removed and washed. And it super cool, don't need fan on at night.

The bed was firmer than expected when it arrived. After 45 days it is starting to break in. The edges of the bed are soft and sink when we sit on them. The bed is necessary for my husband who needs to elevate his upper body when he sleeps. The beds are difficult to change the sheets and the mattresses slide apart often.