I recommend these LG Engineering re- configure the water filter housing, design and purpose. Oftentimes a water filter is not needed due to whole house water softeners, ozone and rechargeable filtration systems. I am unable to use this refrigerator without your LG. Water filter. Please consider providing a choice to consumers to use or not use the LG Water Filter.

[This review was collected as part of a promotion.] The flexibility of the middle drawer, the glass door in door and the CRAFT ICE made this our #1 choice. Had it for about a month, it too a couple of days for the craft ice to produce but in line with the manual. The hardest part for me was getting the WIFI connected, but after a couple of tries I was successful. Overall very happy we purchased this.

[This review was collected as part of a promotion.] We absolutely love the key feature that drove our buying decision, the door-in-door compartment. It is surprisingly roomy and easily stores the items we regularly use, and is more energy efficient to use than opening the full door(s). And the “Full Convert” drawer is likewise an efficient and easily accessible place for additional regularly used items. Using these two areas left most of the interior space free, so it seems like we have a very large refrigerator though technically it’s the same size as the unit it replaced. On the negative side, the craft ice maker for us is just a gimmick, making pretty but very impractical large balls of ice, not the best way to chill a drink. We would have preferred the regular ice cube maker be in its place (in the freezer), freeing up the huge amount of space it takes in the door. The very tiny shelves that are on the inside of that door are almost useless. And the final insult is the common problem (in our experience with other ice-makers-the-refrigerator-space): the ice cubes partially melt and then refreeze into a clump that won’t dispense. The last negative is the whole unit wobbles, even though the legs are firmly tightened down to the floor (unit not on its wheels).

I have had this for about two years. It has great features, however both the craft ice maker and the indoor ice maker are totally unreliable. I have had to replace the craft ice maker twice and the indoor unit once. I would not buy this unit again.

[This review was collected as part of a promotion.] Overall I like the refrigerator, however, the ice maker in the door is very small and doesn't have the best capacity for our family. The craft ice maker has already had to be replaced when the refrigerator is only 9 months old. That shouldn't happen on an appliance that costs so much! From what I have read online that happens a lot. The other item that should be addressed in the design is that if someone is getting ice or water from the door, you can't open the other door to get something out of the refrigerator.

[This review was collected as part of a promotion.] We have had our new LG refrigerator for 2 1/2 months. When received it we notice a small dent in right side door. We called LG and they were so helpful quickly sending a person to replace the door which the option that we requested. It looks great, has wonderful features that we do enjoy very much. We do recommend it to anyone that asks.

[This review was collected as part of a promotion.] I bought this about 3 weeks ago. We are pretty satisfied at this point with it. We love the door in the door feature along with the craft ice and third (middle) door. The only downside so far is the freezer compartment the top shelf comes out as the bottom does limiting your access to the items in the bott as well as difficulty in adding or removing items, not enough to make us crazy but a bit annoying.

Initially wouldn't keep refrigerator below 40 degrees unless it was set on lowest settings. Took multiple service visits and an eventual compressor replacement to get it to keep same temps as control panel. Overall the refrigerator makes much better use of space than our previous refrigerator that was the same "Size". Wish it had worked on delivery.

[This review was collected as part of a promotion.] We have had this unit for about three weeks now. The features on this unit are great. We love the middle full function drawer. The ability to convert the drawer from a wine cooler all the way up to a freezer is great!

Beware that this is new technology and the design of the new cooling units do not do a good job of of cooling effectively. For example, if you’re an ice cream fan you will be disappointed that the ice cream is soft. The space in the freezer is more limited and inside the refrigerator on the first level, the back of the unit is slanted in and limits the space available at the back of the unit. In general we are disappointed with the design of the unit and the expected length of the longevity.