We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we've consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we've followed all care guidelines. It's hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

This is my second Tempur-pedic. I previously owned a Cloud. I don't think one can beat the quality. It is comfortable, firm (even though medium), with good body support. Scott was very helpful, professional and easy to work with. We appreciated John and Brady's quick and professional delivery.

After many years of thinking about buying a hybrid mattress, I finally gave in — and I regret not purchasing it sooner. The comfort and sleep relief I get from the TEMPUR‑ProAdapt Medium Hybrid is unbelievable. I've only been sleeping on it for less than a week, and I already feel like a new person. The Ease Adjustable Base takes it to another level. The Zero Gravity function is everything I didn't know I needed. What else could I ask for? Don't wait — you will not regret this purchase. Dreams really do come true in this bed!

We have had a king Tempurpedic for years, 10+. Best investment we did. Now we changed to Two King XL Tempurpedic beds. With all the choices out there, we stayed with Tempurpedic. Comfort is important to us. They took our old mattress and honored our warranty from it.

Our experience with the Tempur-Ergo ProSmart Split King has been excellent. The split king design allows each of us to customize our side of the bed, which has made a huge difference in comfort and sleep quality. The Zero Gravity position is incredibly relaxing and helps reduce pressure on the back, while the lumbar support and massage features add another level of comfort after a long day. The smart technology is easy to use and makes adjusting positions simple, and the automatic snore response shows how advanced this base really is. Everything operates smoothly and quietly, and the overall quality feels very premium. This has truly been one of the best investments we have made for our home and our sleep. We wake up feeling more rested and comfortable every day, and we would highly recommend it to anyone looking to upgrade their sleep experience.

When the mattress first arrived, we thought it might be too firm. But from the first night's sleep, we realized that we had made an investment in the proper choice.

With back issues, some the result of osteoporosis, I experienced just the right firmness and "give" in my purchase. I am getting ache-free nights sleep.

[This review was collected as part of a promotion.] I just recently bought a new Tempur-pedic mattress. This is my second mattress. The first one lasted well over 16 years. This is honestly the best bed on earth!

[This review was collected as part of a promotion.] Our new Tempur Pro-Adapt exceeds expectations. We selected the firm mattress and it provides great support.

[This review was collected as part of a promotion.] It is good overall as it corrects my posture while I sleep. However you need time to adapt to this product