We unfortunately had to use our warranty because our mattress was sagging after 4 years. We decided to upgrade to a better mattress. When delivered it felt like a concrete slab! We slept one night & it was miserable, called Tempurpedic the next morning & we were told we could NOT exchange for a different mattress because it was a warranty replacement! SO, apparently Tempurpedic can send out any crappy mattress they want & if it's a warranty replacement the customer has ZERO RECOURSE! Unbelievable that they would treat 15+ years customers like this!!

[This review was collected as part of a promotion.] PROS: Very comfortable yet supportive. Love the adjustable feature, especially if stuffy nose, neck sore etc. We bought a split king-it's nice to have separate adjustments for position. Does not sleep hot at all-temperature very consistent. Have only had for a few months but comfy immediately and has not dented/sunk. Takes no time at all to get comfortable. My neck has felt great since getting this bed. Cons: ordering process was chaotic. It took longer than expected without much communication. I'm kind of bony and don't move much in my sleep-the bed is so comfy I don't really move so my arms are both going numb if I sleep on my side. No problems in other beds. Also, split king is hard if you have small kids-someone ends up "in the crack" if they get in bed with you. The crack isn't terrible but I often wish we had gotten the king.

I had an original firm mattress and was worried the new tempur wouldn't live up to old one. I got the firm one and it seems comparable to my original in firmness (or very very close). Thank goodness cause I love this mattress. Not used to the chill coating but put thick mattress cover to to try and prevent cool. Still some cool but I'm ok. I love my mattress.

Our only issue is that the mattress is so very heavy that we do not have the strength to rotate it from time to time, as suggested in the instructions for break-in and ongoing care. And there are no handles sewn into the mattress to help with lifting and moving.

[This review was collected as part of a promotion.] I bought this mattress after months of research online. We had slept on a Temper-Pedic two years ago on vacation and it was the best week of sleep. I finally just bought this one, and when I say I have never slept better, its an understatement. I actually sleep through the night now, and my husband who has a bad back hasn't complained in one month. It was a costly investment, but after the great sleep we are getting it is well worth it.

I have not had a nights rest in years without back pain. Went to Mattress Firm and spent 3 hours laying on mattresses to finally be convinced to try a tempurpedic. I am SO glad that I did. It has been phenomenal. I LOVE the zero gravity too. Have slept like a baby with NO back pain! Would 100% recommend!

I was told by the sales associate that I wouldn't like it for the first week and at least until it was broken in like the one on display which was around 6 months old. I have to be extremely honest with you, from that very first night I slept on it, was the best night of sleeping. I have noticed an improvement in my posture and my back doesn't hurt when I get up in the morning. Quality is outstanding. I can't find anything wrong with it at all.

[This review was collected as part of a promotion.] SUPER comfortable and the PERFECT firmness! I'm a side sleeper, he's a back sleeper, our giant dog is an every where every way all over us sleeper and we are ALL sleeping fantastically well! Only downside is that the mattress depth makes finding properly fitting sheets difficult. Glad I picked up 2 sets from Tempur-Pedic with my promo cash. I definitely recommend getting a few sets of the sheets as well.

I have a split king. I have the soft and my husband has the firm. We are sleeping 100% better! The bed conforms to your body and I now sleep with no pain from pressure points. I love that you can adjust the bed for reading or propping up your feet. Warning....its hard to get up in the morning!

[This review was collected as part of a promotion.] I love Tempur-Pedict mattresses. I have a queen size for 20 years. Ordered a twin long and mattress is too firm, so they are delivering a soft tomorrow. Great service and they honor their 90-day guarantee to try out the mattress. If you like a firm mattress, this one is for you, but try medium firm in a store first to be sure.