I was a big advocate of Tempur Pedic until now. I bought an advantage firm mattress 9 years ago. I loved it until it began to severely sag over the past year. They have a 10 year full replacement warranty. Warranty department said they will cover it but want to replace it with a medium support and if I want a firm support they will charge me $1700.00 for an upgrade. I don't want an upgrade I want firm replaced with firm. That is all I want. The difference between the mattress they approved(adapt medium) and the pro adapt firm is $800.00 retail. I offered to pay that but they refuse. They want $1700.00. This is not a warranty at all. The mattress they approved is not the most like my mattress because it is not firm. When I explain that to customer service they are very rude. So very disappointing.

[This review was collected as part of a promotion.] I had Tempur mattress and pillow back in Taiwan for years and I'm very satisfied with them. After moving to here, I tried another brand of memory foam mattress. I wouldn't say it's not good but I can definitely tell which brand is better to me cause I had spine surgery couple years ago. Tempur mattress offers very good support to my body and relive the pressure of the lower back wonderfully. All I can say is I'm glad that I go back to Tempur cause their quality is always great and brings me very good sleep quality.

Very happy with the way the mattress sleeps. Only complaint is its so comfortable and with no cording on the edge I sometimes wake up feeling like I'm sliding out of the bed. But, still love it and it's a huge improvement for my husband who suffers with a bad back.

[This review was collected as part of a promotion.] We have finally found the right mattress that is exceptionally comfortable and provides the necessary support for the individual needs of myself and my wife. We have tried several types of mattresses and finally made the decision to spend the little extra money, which is something we should have done years ago!! Whether you sleep on your side or back this mattress provides the necessary support to relieve pressure points allowing your body to fully relax and provide a night of restful healing sleep!! My wife used to wake up with sore hips and shoulders and now she wakes rested without pain!! I have had back issues for over 25 years and now I finally get a good night sleep and awake with the pressure relieved on my lower back and neck. We love that we can move without disturbing one another during the night!! The adjustable base is an added bonus!! We highly recommend this mattress and honestly believe you will not regret your purchase!! We also added the Adapt Pro plus Cooling pillows and that is the cherry on top making the sleep experience that much more enjoyable!!

Has taken awhile to adjust and still a work in progress. Harder or maybe denser than I like. There was a Tempur-Pedic sales rep in store that day. Sales person ask what I was looking for in new mattress and my sleep patterns. Told her I had good experiences with euro pillow tops while traveling. But she recommended the mattress I purchased over the pillow top. Not sure if might have been more satisfied or not with pillow top. But do wonder about my choice due to the firmness and breaking in period. Know I could return for a fee but will try to make this one work. I am sleeping more sound. So will probably be ok.

[This review was collected as part of a promotion.] So far I have had this mattress for a week and it's been the best sleep I have had in years ! Normally it takes me forever to go to sleep and toss and turn . But not with this bed ! I'm out in less than 15 minutes! That's a huge difference for me . This bed is like sleeping on a firm marshmallow! It's soft fits to your body .

Purchased the Tempur-pedic Proadapt mattress 2018. This mattress is very comfortable however it sleeps hot! Cannot wear winter pajamas to bed during the winter because it'll be too hot. My husband and I spent a lot of money on this mattress and wish I would've researched it before hand. Been researching an air condition/fan to use with the mattress during the summer time. If I didn't spend so much money on it I would probably give it away and buy a new mattress.

We bought this mattress to replace a memory foam mattress that we had for almost 10 years. We've had this one almost a year and now I spend most nights on the couch. It is very uncomfortable for my husband and myself. We don't sleep well, we wake up tired and sore. We have the Proadapt soft and it is not soft at all. I'm sorry but we slept better on our cheaper mattress. I can not recommend this mattress especially at the price we paid for it. We are looking for something else to replace it.

So far I am still trying to get used to the mattress. It's not good or bad, just totally different from anything I've slept on. The associate at the store said to give it 30 days to get used to and I always thought you either like something or you don't but I'm trying to be patient, we're about 3 weeks in. My husband is adjusting much easier than I am.

[This review was collected as part of a promotion.] I love it! I have not been sleeping well for a long time and now I feel refreshed every morning. I,have the base too which allows me to sit up in bed, which is great for working at home in the mornings.