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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft) for
Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft)
4.5 out of 5 stars
stars2,687 ratings2,687 reviews
  1. 5 stars76% (2,040)
  2. 4 stars10% (281)
  3. 3 stars5% (139)
  4. 2 stars3% (79)
  5. 1 star6% (148)

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Showing 481-490 of 2,687 reviews
Apr 21, 2019
ZzzzzX
5 out of 5 stars review

A wonderful bed

This is the most comfortable bed I've ever slept on. It is high quality. If you're looking for a "memory foam" type of bed, Tempurpedic is the best. This bed was a replacement for a Tempur-Deluxe bed that was 10 years old and worn out (no bed will last forever). When this one is past its life cycle, I'm sure I'll replace it with another Tempurpedic bed. I love the new temperature regulating cover on this bed, as it helps keep me cool when I sleep. I would definitely recommend this bed to anyone.

Review from tempurpedic.com
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Sep 6, 2023
Frustrated and Angry Customer
1 out of 5 stars review

Horrific Customer Service/Exchange Process

We purchased a Pro-Adapt Firm, knowing we have 90 days to try it and purchase a different model if that one didn't work for us. After a month, we decided to upgrade. The payment system was apparently down and it took a week to get through to anyone to process the payment. We paid over $2,000 more for the upgrade over a month and a half ago. We still have not received the mattress. I've spent 3.5 hours on the phone on various holds over a couple days, only to be told that the delivery company for some reason has not scheduled the delivery. I was told I would get an answer on this and a delivery date within 24 hours. This was a week ago and I am now on the phone again, trying to get through to someone. I've been on hold for ___ minutes so far and still no one was picked up. I'm on an endless loop of an automated message. Do not buy from Tempurpedic online. If I had to do it over again, I would not buy from them at all. This has been incredibly frustrating.

Review from tempurpedic.com
Helpful?7BX2DHCZ7XSY13591323053
Oct 6, 2020
A Man
5 out of 5 stars review

Best Sleep I've Ever Had

[This review was collected as part of a promotion.] This is the best mattress I've ever used. I've slept on quite a few memory foam mattresses and nothing compares. I wake up feeling refreshed because I'm not tossing and turning at night. The removable cover is a huge plus as well. I don't have anything negative to say about this mattress. I read reviews that the mattress sleeps hot but I did not find this to be true.

Review from tempurpedic.com
Helpful?7BX2DHCZ7XSY13591323053
Jun 6, 2023
GuestRoomSleepers4now
1 out of 5 stars review

My bones hurt

We purchased a King Tempur-ProAdapt in firm. After seven months, we wish we could undo this purchase. Our previous two mattresses were both firm, traditional independent coil. This would be our first memory foam mattress. Neither my wife nor I sleep consistently well on the Tempur-Pedic. This mattress chases you off it - I literally find myself getting out of bed in the morning because I can no longer stand the discomfort my body is feeling, specifically, pain through my pelvis and hip region as well as sore shoulders and numb arms. The hip and pelvis pain is with me continually and the sad part is I have learned to live with it. Recently, a second seven day vacation away from our Tempur-Pedic, I realized my hip/pelvis and shoulders stop hurting within a day or two. I spoke with Tempur-Pedic, but their response was to keep the room cool and to consider purchasing their mattress topper which would *maybe* help soften things up. I never stated this mattress is too firm, there is more to it than that. This mattress brought pain my mid-40's body has never felt. Read reviews and if you're having problems early on, react immediately, we're stuck with this thing now and we'll have to absorb a second mattress purchase in under a year. They claim their customer service is so great, why not try to help someone and send them a mattress topper after they just spent thousands on your product and are now afraid to use it.

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Helpful?7BX2DHCZ7XSY13591323053
Oct 14, 2023
Unhappy with customer service
4 out of 5 stars review

Bed is pretty good, customer service is horrible

Delivery was messed up twice with no regret for the impact it made on our lives. Limited communication to fix the issue; we were told we would get free pillows to make up for the difficulty, no communication since. When we reach out to Tempur-Pedic we were met with condescending responses and messages stating they couldn't find our order with our email despite sending screen shots of the purchase and exchanges with customer service. Despite the like or dislike of the bed we will never purchase from this company again. Customer service makes the difference and what we have received has been horrid

Review from tempurpedic.com
Helpful?7BX2DHCZ7XSY13591323053
Oct 20, 2020
Happy Wife!
5 out of 5 stars review

No more back pain!!

[This review was collected as part of a promotion.] Seriously the greatest bed ever! My husband used to constantly wake up in pain from other mattresses and after the first night with this mattress he had no more pain! We will never buy any other brand of mattress ever again!

Review from tempurpedic.com
Helpful?7BX2DHCZ7XSY13591323053
Nov 13, 2018
Me
5 out of 5 stars review

I will dream from the mountaintops

[This review was collected as part of a promotion.] There are so many bogus horrible product on the market that when you find something that is truly amazing, when you have a product that works so well you want to scream from the mountain tops and tell everybody about it which is what I've done over the past 10 years . It's simply the greatest mattress that God ever created. Please please please listen, don't even think about getting a mattress with springs go to any mattress store and tried Tempur-pedic I guarantee you you'll fall in love with it.

Review from tempurpedic.com
Helpful?7BX2DHCZ7XSY13591323053
Jul 26, 2023
Restful Sleeper
5 out of 5 stars review

The best mattress ever

OMG when I tell you, it's the best night's rest you will ever get, this mattress fits my comfort so well. Other mattresses I have used in the past left my entire body sore the next morning. Now I wake up without pain. I couldn't wait to return from vacay to get in my bed. Oh, what a night I had. The only thing I'm unhappy about is that I did not purchase the one that goes up and down. Thank you Tempur Pedic

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Jan 23, 2019
Axman
5 out of 5 stars review

Excellent product

Typically, we have a 30-60 day acclimation period . This product was an excellent choice with no "break in" period or any discomfort from the start. We are very pleased with our choice. It is now very difficult to get out of bed on these cold winter morning here in Minnesota!!!! And movement by either of us does not disturb the other. Motionless!!! Awesome.

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Oct 3, 2024
Sleeping with hot flashes!
4 out of 5 stars review

Cooling

I don't have anything bad to say about the mattress, just that I don't get the cooling effect of the mattress with a mattress cover over it. I like to have a mattress cover to protect from the dead skin and bacteria that can get in mattresses, but I've noticed that it completely blocks, at least the cover that I got from the store, the cooling effect that the mattress is supposed to give.

Review from tempurpedic.com
Helpful?7BX2DHCZ7XSY13591323053