We already were in need of the use of our generator when our electric was off for a few hours. It immediately came on and kept our house warm and lighted. It is a relief to know how dependable it is when needed. It ran so smoothly I wasn't even sure the electric was still off.

In the past I have only installed water cooled units at our homes but I decided to try the 22KW or this installation. The area required is much smaller but the unit seems to be as noisy as a 3600 RPM water cooled unit. I am not sure what i expected but I was surprised at the level of noise the first real power loss.

Very pleased with the product and service at this point. Has been installed for nearly two months, only run during scheduled test periods. All ratings are based on performance and service during this period. I have no reason to think things will change. G. Smith

The auto switch generator we had installed has already paid for itself with the amount of times my family and I lose power in the woods of Maine. It takes a meme moment to kick on, but runs better than my electricity from the electric company. Super grateful and happy to have it

The unit is very sleek The unit was a new investment for our facility Nice material for out side weather The lock system is very difficult to use with the key provided Key dose not fit well in the lock system The owners manual is very nice and user friendly Great trouble shooting guide At of this time we have no input about the function of this unit. The unit should met our needs. It should be reviewed at the end of a one year cycle.

After a flood I call the dealer that installed the system and they came out very quickly and restarted the system. Even though the water level went up the side of my unit approx. 6 to 8 inches. It restarted without any problem. My next call for service was when the green light turned to red. I called to get advise on what I needed to do. I never received a call back. It's been several weeks still no answer. I went ahead and restarted and so far the system is running and the light is staying green.

Generac puts a nice package together with including the transfer switch. We lost power one time so far what a good feeling no interruption in electric no extension cords throughout the house from a portable generator .I can't hear it run it's quiet I need to go to the back of house to hear it when it exercises . It took 3 days to receive from the day I ordered.

My unit has kicked in multiple times since our purchase, be it minutes are hours. There is a minimum loss of power from outage to generator transfer. When power restored, there is no "blink" to indicate house power back on. Once a week , as scheduled, it starts up to run a five minute test.

This was our first purchase with Generac and couldn't be any happier with the entire process. From answering questions about the products to receiving delivery, it couldn't have been any smoother. Great value for the price! Generac staff were very helpful and professional!

FORTUNATLY,THE WEATHER WAS KIND AND THE GENERATOR WAS NOT NEEDED.HOWEVER,I WILL LET YOU KNOW THIS SUMMER IF I THE PRODUCT PROVES ITSELF,ONE WAY OR ANOTHER. I WOULD ALSO ADVISE THAT THE ELEVATION BE CONSIDERED BEFORE INSTALATION.IN MY CASE,A HEAVY RAIN MAY FLOOD THE LOWER PART